Manitoba Made. Manitoba Owned. Welcome to Your New Home!

Established in 2011 and located in Winnipeg, MB, Forthright Properties is a professionally managed, family-owned company. A rapidly growing and expanding portfolio of properties allows us to meet our goal; to provide you with a modern, affordable place to call home.

The Leasing Coordinator drives lease-up on turnover units and new construction inventory across the portfolio, owning the full sales cycle from first contact to signed lease. This role responds to every lead within 24 hours, schedules and conducts tours across all sites, and builds the product knowledge needed to sell each property's features and advantages with confidence, handling objections at every stage to keep prospects moving toward a decision. Beyond the tour, the Leasing Coordinator processes applications against approval criteria, produces legally accurate lease documents, and sets up tenant ledgers correctly from day one. Performance is measured against weekly/monthly targets and KPIs including conversion rate and days on market, making this role a direct driver of occupancy and revenue for the portfolio.

The shift for this role is Tuesday to Saturday, with Sundays and Mondays off.

Key Responsibilities:

- Respond to all incoming leads — web, phone, email, walk-in, and referral — within 24 hours.
- Schedule and coordinate property tours via MS Outlook, following the prescribed booking and calendar system.
- Maintain in-depth, current knowledge of every property within the portfolio, including floor plans, pricing, availability, amenities, and unit-specific features.
- Conduct tours at designated properties in the portfolio, presenting each property's features and benefits in a way that resonates with the prospect's needs.
- Identify and overcome objections at every stage of the sales cycle to keep prospects moving toward application and lease signing.
- Process rental applications,



coordinating all required credit, background, income, and rental history checks.
- Review application results against approval criteria and prepare written justification for management sign-off on approvals, conditions, or denials.
- Produce Residential Tenancy Agreements and associated lease documents with accuracy, ensuring terms, rates, and dates are correct before execution.
- Maintain a quick turnaround schedule for all application to lease processing.
- Input all future charges/credits to the tenant ledger at lease setup and edit charges as required.
- Collect security deposit and maintain scheduled contact points throughout the leasing cycle.
- Execute leases and prepare documents for counter-signature.
- Maintain accurate, organized soft filing of all leasing and applicant documentation.
- Log and track lead activity, tour outcomes, and pipeline status, using CRM (Entrata).
- Work to weekly targets, tracking and reporting KPIs including conversion rates, days on market, lead response time, and appointment-to-lease ratio.
- Collaborate with turnover, maintenance, and marketing teams to ensure units are lease-ready, accurately priced, and effectively promoted.

Key Competencies:

- Focus: Understand and hold customer focus while providing exceptional service.
- Open: Approachable, transparent, trustworthy, honest, confident, and humble.
- Respect: Value inclusivity, promote conflict resolution, and are mindful of boundaries.
- Trust: Uphold the highest standards of integrity, transparency, and ethical practices.
- Honest:



Establish the foundation of trusting relationships.
- Responsible: Accountable, reliable, dependable and makes ethical choices.
- Integrity: Adhere to established standards and best practices.
- Growth: Support professional growth and development.
- Humble: Realistic, balanced, and empathetic.
- Teamwork: Collaborate with all members of the team.

Qualifications:

- Class 5 driver’s license required. Driving includes travel to properties located in Winnipeg and surrounding areas. Must have access to a reliable vehicle.
- Criminal background check is required.
- High school diploma required; real estate license or post-secondary education an asset where applicable. Associate or bachelor’s degree preferred.
- Strong written and verbal communication skills.
- Prior experience in leasing, sales, or customer-facing sales role; multifamily and/or new construction leasing experience preferred.
- Proven track record of meeting or exceeding sales and leasing targets.
- Intermediate-level proficiency in MS Office including Word, Excel, Outlook, and Teams.
- Demonstrated experience scheduling and managing appointments/calendars in MS Outlook.
- Strong sales acumen with the ability to present features and advantages persuasively and handle objections across all types.
- High attention to detail, particularly for legal lease documents, ledger entries, and approval justifications.
- Working knowledge of tenant screening and approval criteria, including credit, background, and income verification.
- CRM experience considered an asset.
- Excellent organizational skills with the ability to maintain accurate, audit-ready soft filing systems.
- Willingness and ability to travel between sites across the portfolio to conduct tours.
- Comfortable working to weekly targets and KPIs in a fast-paced, deadline-driven environment.

📌 Leasing Coordinator (Canada)
🏢 Forthright Properties
📍 Canada