Turn customer hesitation into confidence and help homeowners make informed
decisions with a market-leading team.

As a Rehasher / Happy Caller at Ainger Group, you are the key relationship builder who reconnects with homeowners after their initial project assessment. You step into conversations where customers need clarity, reassurance, and trusted guidance. Using your persuasive communication skills and empathetic approach, you diagnose unresolved concerns and help homeowners feel fully confident in taking the next step.

This role is built for an outgoing, proactive communicator who loves connecting with people and overcoming objections. You won't be cold calling—you will be re-engaging homeowners who have already expressed interest in our services. Your natural ability to listen, build rapport, and highlight value allows you to turn undecided opportunities into lasting customer relationships.

If you thrive in a dynamic, high-energy environment where your conversational influence directly impacts growth, this is the ideal platform for your talent. At Ainger Group, we empower you to take ownership of customer follow-up while backing you with established processes and a supportive team structure.

What You Will Love About This Role

You will enjoy the satisfaction of helping families navigate major home decisions while earning performance-based rewards in a vibrant, supportive environment.

- Meaningful customer interactions where your influence and empathy create real clarity.
- High-earning potential through performance-based opportunities and recovered revenue goals.
- Clear, established systems, scripts, and software tools designed to help you succeed.
- Dynamic, fast-paced work environment with direct impact on team success.
- Ongoing professional development and training in advanced communication techniques.





Your day-to-day focus centers on conducting assigned follow-up calls, identifying customer hesitation, answering key project questions, and guiding homeowners toward second appointments or project approvals.

The Kind of Person Who Excels Here

- A confident, persuasive communicator who builds rapport quickly over the phone.
- A proactive self-starter who naturally takes ownership of opportunities and follow-up.
- An active listener who asks thoughtful questions to uncover true customer needs.
- A goal-oriented team member motivated by clear targets and recognition.
- A resilient problem-solver who approaches customer hesitation with curiosity and optimism.

About Ainger Group Roofing and Exteriors

Founded in 1990, Ainger Group Roofing and Exteriors is a second-generation family-owned roofing company. A leading provider of roofing and exterior solutions, we are dedicated to delivering high-quality workmanship and dependable customer service.

Most contractors sell construction services. We sell certainty. The construction just happens to be the product. We take pride in our skilled professionals and are expanding our internal support workforce to meet growing business demands.

What You'll Be Responsible For

- Conducting prompt, professional follow-up calls with homeowners following initial sales assessments.
- Identifying reasons for customer hesitation and resolving concerns regarding scope, timing, or trust.




- Scheduling approved second appointments accurately within the system for field representatives.
- Maintaining complete customer records, logging every interaction and follow-up outcome accurately.
- Escalating complex pricing, technical, or customer concerns to management promptly.

What We're Looking For

- Proven experience in inside sales, customer service, or opportunity recovery roles.
- Excellent verbal communication skills with strong objection-handling abilities.
- Demonstrated ability to learn CRM software and manage digital follow-up task queues.
- Self-motivated work ethic with robust organization and time management habits.
- High school diploma or equivalent required; post-secondary education or sales experience is a plus.

What We Offer

- Competitive hourly wage of $20.00-$24.00, with performance-based earning opportunities.
- Opportunities for advancement as our company continues to grow.
- Ongoing training and professional development.
- A supportive team environment where your contributions are recognized.

Schedule

- 8-15 hours per week.
- Shifts scheduled between 8:00 a.m. and 8:00 p.m.
- Monday through Sunday rotation.

Ready to Join Us?

If you’re looking for a career where your communication skills, attention to detail, and ability to connect with people are valued every day, we’d love to hear from you. Please submit your resume to [email protected].

Questions? Contact us at (phone hidden) or email [email protected].

Ainger Group Roofing and Exteriors is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone has the opportunity to succeed.

Pay: $20.00-$24.00 per hour

Work Location: In person

📌 Rehasher / Happy Caller (New Lowell)
🏢 Ainger Group
📍 New Lowell