- Oversee the daily operations of the front of house area, including managing staff and ensuring smooth service, cleanliness of front of house
- Train and supervise front of house staff
- Ensure excellent customer service by addressing customer concerns and resolving any issues that arise
- Maintain a clean and organized front of house area, including retail area
- Monitor inventory levels of supplies, such as paper goods, coffee products, take out products, ect.
- Collaborate with the kitchen staff to ensure productive communication and coordination between front and back of house
- Implement and enforce food safety standards and regulations to ensure a safe dining experience for customers
```Requirements```
- Previous experience in the food industry, preferably in a supervisory or management role
- Strong knowledge of food handling and service procedures
- Excellent leadership and team management skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of food safety regulations and ability to enforce them effectively
- Strong customer service skills with a focus on providing exceptional hospitality
- Ability to remain calm under pressure and handle difficult situations with professionalism
- Flexibility to work evenings, weekends, and holidays as required
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.
Job Types: Full-time, Permanent
Pay: From $38,611.19 per year
Benefits:
- Dental care
- On-site parking
- Store discount
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work days:
- Every Weekend
- Monday to Friday
- Weekends as needed
Education:
- Secondary School (preferred)
Experience:
- Hospitality: 2 years (required)
Language:
- English (preferred)
Licence/Certification:
- Smart Serve (preferred)
Ability to Commute:
- Ancaster, ON L9G 2H5 (required)
Ability to Relocate:
- Ancaster, ON L9G 2H5: Relocate before starting work (required)
Work Location: In person
📌 Front of House Grocery Cashier (Ancaster)
🏢 Castelli Mercato
📍 Ancaster
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