Requisition #: 26-0147

Location: Waterloo

Department: Esports Operations

Payband: 08

Payband Range: $35.17 - $43.96

Hours/Week: 24

Posting Date: Tuesday, August 4, 2026

Closing Date: Wednesday, August 12, 2026 at 11:59 PM EST

Vacancy Type: Administration - Part-time

Description

Position Summary

Temporary Part-Time Administration, new position (August 2026 to May 28, 2027)

The Part-Time Supervisor, Esports Operations, supports the delivery of Conestoga College's varsity esports program and contributes to a positive, inclusive, and student-centred competitive environment. Working closely with student-athletes, coaches, and student staff, the incumbent provides leadership and operational support to enhance the overall varsity esports experience. The role helps ensure varsity programming is delivered effectively and in alignment with departmental standards, college policies, and league requirements.

This position focuses on enhancing the varsity athlete experience and does not include responsibilities related to facility operations or technical equipment servicing.

Successful candidates will be required to conduct work on-site at Conestoga’s Waterloo campus, located at 108 University Avenue East. The Supervisor will be scheduled for 24 hours per week, on Mondays from 10:00 a.m. to 4:00 p.m. and Tuesdays to Thursdays from 3:00 p.m. to 9:00 p.m. Evening and weekend hours may be required to support the varsity competition schedule.

Responsibilities

Varsity esports operations and match support

- Oversees logistics for varsity matches, including competitive area readiness and schedule confirmation
- Acts as the on-shift lead, directing and guiding student staff during varsity activities and ensuring operational standards are met
- Directs communication of practice and match schedules to athletes and coaches,



ensuring clarity and preparedness
- Assists with esports league onboarding, roster submissions, and eligibility documentation, including handling sensitive student-athlete information in alignment with institutional policies
- Provides on-site operational oversight during matches to ensure smooth operations

Athlete experience, hospitality and annual events

- Leads frontline athlete support during practices and matches
- Directs match-day hospitality (snacks, drinks, hydration), including managing assigned budgets and tracking related expenditures in alignment with departmental guidelines
- Supports and contributes to the planning and delivery of varsity events (tryouts, onboarding, awards), including logistical coordination, resource planning, and operational execution
- Guides athlete success through communication and directional support for wellness and academic needs
- Promotes and upholds an inclusive and protected competitive environment

Competitive gaming environment readiness

- Prepares gaming stations by launching game software, checking settings, confirming account access, and ensuring peripherals function properly
- Provides basic athlete-facing troubleshooting (e.g., login issues, peripheral disconnects)
- Escalates system-level or hardware issues through appropriate channels; does not perform technical servicing
- Maintains a tidy, organized competitive environment before and after varsity use

Administrative and communication support





- Maintain varsity esports calendars, schedules, and communications
- Assist with match summaries, event documentation, and data tracking
- Provide feedback and suggestions for varsity program improvements

Qualifications

- Two-year diploma in Esports Event and Media Production, Esports Marketing and Event Management, Esports Administration, Recreation and Leisure, Recreation & Sport Management, IT & Computer Sciences, Creative Industries or a related field
- Minimum one-year of related experience in esports, athletics, recreation, event operations, gaming environments, or a similar customer-facing setting; experience providing guidance, directing activities, or supervising staff is considered an asset
- Knowledge of PC gaming software, esports titles, and gaming peripherals
- Ability to guide athletes through account setup and platform onboarding
- Strong communication and customer service skills
- Organizational and coordination skills to manage multiple schedules, events, and team activities simultaneously
- Ability to apply conflict resolution and problem-solving techniques in fast-paced, live competition environments

#LI-POST

#LI-ONSITE

Conestoga College is a leader in polytechnic education. Our career-focused education, training, and applied research programs prepare students for success, support industry, and workforce needs and promote economic prosperity throughout our region and across Ontario.

We thank all applicants but only those selected for an interview will be contacted. Conestoga College is committed to workplace diversity and provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodation, please contact Human Resources via the Contact page.

📌 Part-Time Supervisor, Esports Operations (Contract) (Waterloo)
🏢 Conestoga College
📍 Waterloo