Position Summary: The Activities Expert is a multifaceted role focused on enhancing the guest experience by assisting with booking activities and rentals at Base Camp, as well as leading diverse resort activities. This position requires a versatile approach, involving both base camp responsibilities and hand-on-involvement in a variety of activities. The ideal candidate will play a key role in delivering exceptional guest experiences, ensuring seamless daily operations, and supporting activity scheduling and coordination.

Hourly rate for this position is $18.25 per hour.

Major Duties & Responsibilities:

- Assist guests in planning and booking a wide variety of activities offered by Base Camp, including tube rentals, mini golf and other sports equipment, horseback riding, kids’ programs, and more.
- Provide information to guests regarding available tours and activities, ensuring clear communication of pricing, availability, and safety information.
- Operate the retail component of Base Camp by managing stock levels, conducting inventory counts, and operating a POS system
- Maintain a clean,



organized, and welcoming retail space and outdoor sports center for guests.
- Perform daily cash outs.
- Assist in coordinating Base Camp and activity operations
- Support seamless operations by rotating between Base Camp duties and on-location activities as needed.
- Ensure that guest service standards are met, and that health and safety protocols are followed in all areas of responsibility.
- Promote a friendly, approachable, and knowledgeable environment for guests.
- Co-operate and accept other assignments as and when required.

Minimum Qualifications & Skills:

- Excellent Communication Skills
- Customer Service and Sales Abilities
- Organizational Skills
- Technical Proficiency
- Physical Stamina and Flexibility

Additional Requirements:

- Ability to work independently and efficiently in both indoor and outdoor settings.
- Flexibility to switch between roles base on operational needs and guest demand.

📌 Activity Expert (Canada)
🏢 Fairmont Hot Springs Resort
📍 Canada