Reports to: Clubhouse Manager

Supervises: Food and Beverage Employees

Classification: Food and Beverage

Education and/or Experience

High school diploma or GED required.

Job Knowledge, Core Competencies and Expectations

· Responsible for supervision of Food and Beverage offerings.

· Maintains a high level of member contact throughout service hours.

· Knowledge of and ability to perform required role during emergency situations.

Job Summary (Essential Functions)

· Assures a high standard of service and products offered.

· Supervise Food and Beverage Staff.

· Manage within budgetary restraints.

· Develop and implement programs to increase revenues and increase average spend.

· Commitment to and ensuring high levels of customer service and satisfaction at all times.

Job Tasks/Duties

· Plans dining room set-up based on anticipated guest counts and client needs.

· Monitors and maintains reservations, checks table reservation schedules.

· Ensures all members and guests are greeted upon arrival.

· Ensures Food and Beverage employees are in proper and clean uniforms at all times.

· Assists with processing weekly beverage, sundry and linen orders. Ensures the maintaining of par stocks.

· Produces daily revenue analyses and other reports from point of sale (POS).

· Receives and resolves complaints concerning dining room service.

· Serves as liaison between the dining room and kitchen staff.

· Promotes proactive response approach in all Food and Beverage Operations.

· Assures that all side-work, cleaning of equipment and storage areas is completed.

· Directs pre-shift meetings with dining room personnel.

· Able to lead staff through settling conflicts as they arise.

· Assures the correct appearance,



cleanliness and safety of Food and Beverage areas.

· Checks the maintenance of all Food and Beverage equipment and report deficiencies.

· Makes suggestions about improvements to Food and Beverage operations.

· Assures that the Food and Beverage areas are secure at the end of the business day.

· Collaborates with the Club’s marketing program to develop and enhance dining experience.

· Attends scheduled staff meetings.

· Provides input for operating budget.

· May serve as club’s opening and closing manager or manager on duty.

· Assists in developing wine lists and beverage promotions.

· Assures that local laws and the club’s policies and procedures for the service of alcoholic beverages are consistently followed.

· Performs other appropriate assignments and projects as required.

· Ensures inventory controls are in place and enforced.

· Disciplines employees for noted infractions of standards using official disciplinary forms and documentation provided by the Club.

· Leads by example.

Licenses and Special Permits (must be valid and in good standing)

· Smart Serve Certification.

· Food safety certification.

Physical Demands and Work Environment:

· Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.

· Push, pull or lift up to 50 pounds.

· Continuous repetitive motions.

· Work in hot, humid and noisy environment.

Job Types: Full time, Seasonal

Pay: From $25.00 per hour

Benefits:

- Discounted or free food
- Flexible schedule
- On-site parking

Education:

- Secondary School (preferred)

Experience:

- Restaurant management: 3 years (preferred)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

📌 Food and Beverage Supervisor (Canada)
🏢 Pointe West Golf Club
📍 Canada