Position: Cleaning and Dietary Aide

Program: Highly Supportive Housing

Role Type: Part-time

Job Classification: Current Position

Work Hours: 42 hours bi-weekly

Reports to: Team Manager / Supervisor

Union Status: Non-Unionized

Contract End Date: March 31, 2028

Rate of Pay: $21.90 - $24.10

About Marathon Community Services (formally known as Gateway Residential and Community Support Services)

Mission

Through a person-centred approach, we empower individuals to live lives of their choosing. To be independent in their way and housed safely and affordably.

Vision

We envision a future free from barriers, where all people are valued, connected and empowered to reach their full potential.

Values

Respect – We treat everyone with dignity and kindness, recognizing the inherent worth of people

Inclusion – We honour diversity and actively work to ensure everyone feels seen, heard and valued

Compassion – We meet each person with empathy, understanding that everyone’s journey is unique

Empowerment – We support people to make informed choices, take charge of their own growth and persevere in the face of life’s challenges

Job Summary

The Cleaning and Dietary Aide is responsible for maintaining a clean, safe, and welcoming environment for clients recovering from illness, injury, or hospitalization, as well as maintaining the cleanliness of the common areas in Highly Supportive Housing. The role supports infection prevention practices, prepares nutritious meals, and assists with housekeeping duties to ensure a comfortable recovery environment. This position works collaboratively with the interdisciplinary team to promote client health, dignity, and well-being.

Responsibilities

Environmental Services

- Clean and sanitize resident rooms, bathrooms, common areas, offices, and staff areas according to established cleaning schedules
- Disinfect high-touch surfaces using approved cleaning products
- Collect, sort, and dispose of garbage, recycling, and biohazard waste following organizational policies
- Restock housekeeping and hygiene supplies
- Report maintenance concerns or safety hazards promptly
- Follow infection prevention and control (IPAC) standards at all times

Responsibilities Continued

Dietary Services

- Prepare and portion meals, snacks, and beverages according to approved menus
- Accommodate dietary restrictions, allergies, cultural, and therapeutic diets as directed
- Maintain cleanliness and sanitation of the kitchen, dining areas, and food preparation equipment
- Wash dishes and kitchen utensils using proper sanitation procedures
- Monitor food temperatures and maintain food safety standards
- Monitor inventory and notify supervisors when supplies require replenishment

Client Support

- Create a welcoming and respectful environment for clients




- Observe and report concerns related to client nutrition, cleanliness, or safety to clinical staff
- Respect client privacy, dignity, and confidentiality
- Assist with crisis situations as required during shift

Health and Safety

- Follow Occupational Health and Safety regulations
- Use personal protective equipment (PPE) appropriately
- Adhere to infection prevention and control practices
- Participate in emergency procedures, fire drills, and safety training
- Maintain accurate cleaning and temperature logs as required

This position description reflects the general duties of the position, but it is not intended to be a detailed description of all duties that may be inherent in the position. The Cleaning and Dietary Aide may also be asked to perform other duties as required or assigned.

Requirements

- High school diploma or equivalent
- Food Handler Certification
- Food Service Worker/Dietary Aide Certificate or Diploma in Culinary Management is an asset
- One-year experience in housekeeping, environmental services, food services, healthcare
- Experience in supportive housing, shelters, or long-term care is an asset
- Knowledge of infection prevention and control practices
- A valid G drivers’ license with access to a reliable vehicle and permission to carry rider attached with 2-million-dollar liability
- Must possess a valid First Aid/CPR certification that does not expire within six (6) months of hire. If certification expires, the employee is responsible for all renewal costs
- Non-violent Crisis Intervention training is an asset
- Narcan training is an asset
- Availability to work nights, weekends and holidays
- Strong attention to cleanliness and detail
- Knowledge of safe food handling practices
- Ability to work independently and as part of a multidisciplinary team
- Excellent time management and organizational skills
- Good communication and interpersonal skills
- Ability to maintain confidentiality and professional boundaries
- Compassionate, respectful, and client-centered approach
- Ability to stand, walk, bend, lift, and carry up to 25 kg (55 lbs)
- Ability to perform repetitive cleaning and food preparation tasks

Police Clearance and Vulnerable Sector Check Requirements

To ensure the safety of the individuals we serve,



all successful candidates for this position will be required to provide a Police Clearance and Vulnerable Sector Check from their local police service. A clear Vulnerable Sector Check is a condition of employment. Any prior convictions or offenses (outside the scope of the Vulnerable Sector Check) will be assessed in accordance with applicable privacy and human rights legislation. A criminal record may be considered in the hiring decision, in accordance with the Ontario Human Rights Code. Applicants will have the opportunity to discuss any relevant information once the check is requested.

Work Conditions

- Exposure to cleaning agents, infectious illnesses, and bodily fluids while following appropriate safety protocols
- Fast-paced healthcare and supportive housing environment
- Working directly with individuals experiencing crisis, living roughly mental health, and addictions
- Manual dexterity is required to use desktop computers and peripherals
- May be exposed to infectious waste, communicable diseases, and other conditions
- May be exposed to environments that have cigarette smoke, drug paraphernalia or illegal substances

Additional Information

AI Use Disclosure (Ontario Employment Standards Act – ESA)

In accordance with Ontario’s Employment Standards Act and related job posting requirements, this employer does not use artificial intelligence (AI) technology to screen, assess or select applicants at any stage of the recruitment or hiring process. All applications are reviewed by our hiring team.

Accommodation will be provided in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Gateway is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity, and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for an interview, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially. We thank all respondents for their applications but only those selected for an interview.

Pay: $21.90-$24.10 per hour

Benefits:

- Casual dress
- Flexible schedule
- On-site parking

Application question(s):

- Do you have a Food Service Worker/Dietary Aide Certificate or Diploma in Culinary Management?
- Availability to work nights, some weekends and holidays
- Email Address
- Phone Number

Education:

- Secondary School (required)

Experience:

- housekeeping, food services, healthcare: 1 year (required)
- supportive housing, shelters, or long-term care: 1 year (preferred)

Licence/Certification:

- Food Handler Certification (required)
- G Driver's License (not G1 or G2) (required)
- CPR Aid Level C + AED (preferred)
- NVCI (preferred)

Work Location: In person

📌 Cleaning and Dietary Aide (Canada)
🏢 Marathon Community Services
📍 Canada