Overview

We are seeking an energetic and dedicated Front Office Associate to serve as the welcoming face of our organization. In this vital role, you will be the first point of contact for visitors, guests, and team members, ensuring a smooth and skilled front desk experience. Your enthusiasm and exceptional customer service skills will help create a positive environment that reflects our commitment to hospitality and excellence. This paid position offers an exciting opportunity to develop your skills in a dynamic setting while contributing to a welcoming atmosphere.

Duties

- Greet visitors, guests, and clients warmly, providing a friendly and professional first impression
- Manage multi-line phone systems with excellent phone etiquette, directing calls efficiently and courteously
- Handle guest check-ins and check-outs, ensuring all procedures are followed accurately
- Maintain the front desk area, keeping it organized, clean, and inviting at all times
- Assist with administrative tasks such as scheduling appointments, managing visitor logs, and distributing mail
- Provide exceptional customer service by addressing inquiries promptly and effectively




- Support hospitality efforts by coordinating guest services and responding to special requests with enthusiasm

Qualifications

- Multilingual or bilingual abilities are highly preferred to serve diverse clientele effectively
- Proven experience in front desk operations or hospitality is desirable
- Strong communication skills with a focus on phone etiquette and customer service excellence
- Ability to handle multi-line phone systems confidently in a fast-paced environment
- Previous hotel or front office experience is a plus but not required; training will be provided
- Demonstrated professionalism, friendliness, and a positive attitude in all interactions
- Ability to multitask efficiently while maintaining attention to detail

Join us in delivering outstanding guest experiences through vibrant hospitality and dedicated service. This role offers a chance to grow your career in a lively environment that values proactive individuals committed to excellence.

Pay: $18.25-$19.25 per hour

Work Location: In person

📌 Front Office Associate (Dawson Creek)
🏢 Stonebridge Hotel Dawson Creek
📍 Dawson Creek