Pay: CA$21.00 per hour

Job description:

About the role

- We are looking for a friendly, reliable, and team-oriented Administrative Assistant to join our clinic.
- This role is ideal for someone who enjoys working with people, thrives in a dynamic environment, and takes pride in creating a positive and welcoming experience for patients.
- You’ll be an important part of our daily operations, helping ensure everything runs smoothly while supporting both patients and the team.

Key Responsibilities

- Answer and direct incoming calls in a qualified and courteous manner
- Provide information to callers and assist with inquiries
- Transfer calls to appropriate departments or individuals
- Take detailed messages and relay them promptly to the appropriate person
- Schedule appointments and maintain appointment calendars
- Assist with administrative tasks such as data entry and proofreading documents
- Helping customers with their choice of frames (sales)
- Maintain confidentiality of sensitive information
- Handle customer complaints or concerns with empathy and professionalism
- Perform other duties as assigned

What we’re looking for

- A team player who enjoys helping others and working collaboratively
- Strong customer service and communication skills
- A kind, patient, and professional attitude
- Ability to remain calm and organized in a fast-paced environment
- Comfortable using computer systems for data entry and record keeping




- Strong organizational skills with the ability to prioritize tasks
- Interest or experience in sales or retail (an asset)
- Familiarity with medical office procedures is a plus
- Previous experience in customer service or a similar role is preferred
- Bilingual (French and English) required
- Someone looking for a stable, long-term position

What you can expect

- A supportive and well-coordinated team environment
- Friendly and approachable leadership
- A workplace where everyone helps each other
- A positive atmosphere where teamwork truly makes a difference
- A stable, full-time position with consistent hours

Benefits

- Dental care
- Extended health care
- Life insurance
- Vision care
- VRSP
- On-site parking
- Bonus pay

Additional Details

Job Type: Full-time

Schedule: Monday to Friday (no weekends)

Education: Secondary School (preferred)

Experience:
-Front desk: 1 year (preferred)
-Administrative experience: 1 year (preferred)

Work Location: In person

This is a stable, long-term position within a supportive team environment.

Job Type: Full-time

Pay: $21.00 per hour

Benefits:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- In office parking
- Vision care

Education:

- Secondary School (required)

Experience:

- Front desk: 1 year (required)
- Administrative experience: 1 year (required)

Work Location: In person

📌 Receptionist/Administrative Assistant (Canada)
🏢 Optique Donnelly
📍 Canada