Our Shift Leaders are the driving force on the restaurant floor, serving as hands-on managers who bring energy to every shift. This role is a perfect next step for a seasoned hospitality professional who is ready to transition from service into leadership. They are the hands-on mentor who inspires our service team to deliver the exceptional guest experiences we’re known for. While focused on operational excellence and real-time decision making, they take pride in supporting the success of our people.

YOU ARE:

- An experienced and ambitious Server or Bartender with a proven track record of floor leadership who is looking to evolve your career, experience with high-volume is an asset.
- Passionate about the industry and eager to learn the “behind-the-scenes” of running a business.
- Skilled in motivating fellow team players, passionate about delivering the highest quality of service
- Decisive and calm under pressure, comfortable making quick decisions to keep service running smoothly and maximize sales potential.
- Certified, or willing to be, in Occupational First Aid, demonstrating your ability to prioritize safety in the workplace
- Protected Liquor certified,



attesting to your compliance with alcohol service regulations and responsible serving practices. Certifications are an asset; however, we are happy to support the right candidate in obtaining these if they are not yet active.

WE WILL:

- Hold ourselves to the highest standard as a Platinum member of Canada’s Best Managed Companies, a Great Place to Work Canada, and one of Canada's Most Admired Corporate Cultures
- Ensure hospitality excellence is at the heart of our employee experience through specialized training and empowerment
- Offer flexible scheduling and discounted shift meals
- Ensure hospitality excellence is at the heart of our employee experience through specialized training and empowerment
- Provide an unbeatable business education through carefully crafted development programs including mentorships and Cactus University
- Ensure you work with a FUN team!

Applications are accepted from all individuals. Accommodations are available on request for candidates taking part in every aspect of the selection process.

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📌 Shift Leader | Turner Road (Canada)
🏢 Cactus Club Cafe Nanaimo
📍 Canada