Summary

The Warehouse Associate has a key role in ensuring that products are received, verified, stored, and transported to the sales floor or in the warehouse in a safe and efficient manner. Associates are also responsible for keeping the warehouse neat, tidy, and well maintained. This position includes a lot of lifting and carrying.

Responsibilities and Tasks

Customer Service

- Provides the team with the necessary supporting processes to enhance the overall customer experience within the store through:
- Maintaining housekeeping disciplines in the warehouse in order to facilitate location of products by all staff.
- Responding to and handling customer and staff inquiries, requests, and concerns in a timely manner.
- Delivering and assembling merchandise as required.

Operations

- Receives, scans, verifies, and stores all incoming and overstock products according to established procedures and policies.
- Ships returns and completes proper paperwork.
- Reconciles inventory differences.
- Prepares merchandise for filing, sorts and fills merchandise carts for the retail floor.
- Is responsible for garbage disposal, cardboard recycling, and the disposal of broken products in accordance with store policy.
- Processes damaged and returned claims.
- Repairs broken packages as needed.
- Reports stolen and damaged goods to Management.




- Operates computer and scanning tools, and enters all relevant coding in Canadian Tire systems.
- Is responsible for the safe operation of all warehouse equipment (forklift, skyjack etc.).
- Handles dangerous goods and hazardous products according to established procedures.
- Plays an active role in the warehouse team by openly sharing opinions and ideas on how to improve the warehouse, and by participating in meetings and all training as required.
- Engages in learning activities and listens to feedback to improve their own abilities.
- Complies with company, store, and warehouse policies.
- Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
- Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.
- Completes other tasks, as required.

Requirements

- Knowledge of warehouse and store layout.
- Ability to work with minimal supervision.
- Basic math and computer skills.
- Ability to work in other areas of the store is an asset.
- Certification in operating warehouse equipment is an asset.
- Work experience in a warehouse/distribution setting, in a Canadian Tire store, is also considered an asset.

📌 Warehouse Associate (Calgary)
🏢 Canadian Tire Beacon Hill (Store 611)
📍 Calgary