Tracument Solutions Inc. develops and maintains a software platform that modernizes the way Canadian professionals send and receive documents. We are a casual office with a serious work ethic, offering a fun, challenging, and professional environment.

Position Summary

We are seeking a reliable, organized, and detail-oriented individual for a full-time Document Processing Clerk role.

This is a Monday to Friday, in-office position, with a target start date of ASAP. The role involves specialized document processing, telephone communication, computer-based tasks, and supporting our day-to-day operations.

Training will be provided. Previous experience in document processing, administration, mailroom operations, or a professional office environment is an asset but is not required.

Because we work with professional clients, primarily in the legal and medical fields, the role requires accuracy, discretion, confidentiality, and a high level of attention to detail.

What We're Looking For

The ideal candidate is:

- Hard-working, organized, and detail-oriented
- Trustworthy and comfortable handling confidential information
- Able to work independently with minimal supervision
- A strong verbal and written communicator
- Professional and courteous when communicating by telephone
- Proactive and able to take initiative
- Comfortable managing multiple tasks and priorities
- Willing to learn and follow established processes carefully

Key Responsibilities

- Process, organize, and handle documents and records accurately
- Handle sensitive and confidential materials with care and discretion
- Complete computer-based tasks to support internal workflows
- Assist with telephone communication in a professional manner




- Manage multiple tasks while maintaining an organized workspace
- Follow established procedures and quality standards
- Support general office operations as needed

The Following Are Considered Assets

- Post-secondary education
- Experience in a legal, medical, or other professional office environment
- Previous records, mailroom, administrative, or document-processing experience
- Experience handling confidential information
- Telephone or customer service experience
- Familiarity with Chromebooks, Mac operating systems, and Gmail

Hiring Process

Applications will be reviewed and interviews conducted as resumes are received. We are looking to fill this position as soon as possible, so we encourage interested candidates to apply early.

Please be prepared to participate in an interview within the week of being contacted.

A cover letter is optional, but candidates are welcome to use it to tell us why they would be a good fit for the role.

How to Apply

Please apply in confidence with your resume via the Indeed platform only.

Thank you for considering a position with Tracument Solutions Inc. We look forward to reviewing your application!

Pay: $36,000.00-$40,000.00 per year

Benefits:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Application question(s):

- Do you have experience handling telephone calls in a qualified, customer service, or office environment?
- Do you have experience working with legal, medical, confidential, or other sensitive documents?
- This role involves handling confidential information and requires a high level of trust and attention to detail. Why do you think you would be a good fit for this type of work?

Work Location: In person

📌 Document Processing Clerk (Canada)
🏢 Tracument Solutions
📍 Canada