Normandeau Window Coverings is seeking a motivated and customer-focused Sales Associate to join our team. The successful candidate will have a passion for sales, interior design, and delivering exceptional customer service. This role involves working directly with clients to help them select custom window covering solutions while managing the sales process from consultation to installation.
Key Responsibilities:
- Consult with clients to assess their needs and recommend appropriate window covering products and design solutions.
- Prepare quotations, process orders, and coordinate with suppliers and installers to ensure accurate and timely project completion.
- Maintain detailed customer information using CRM software and manage client communications throughout the sales process.
- Utilize online ordering systems to place and track product orders.
- Build and maintain strong customer relationships through outstanding service and follow-up.
- Stay current on product knowledge, industry trends,
and design concepts to provide expert recommendations.
- Travel to customer homes or project sites for consultations, measurements, and follow-up appointments.
- Collaborate with team members to achieve sales goals and provide a positive customer experience.
- Work flexible hours, including weekends, as business needs require.
Qualifications:
- Previous experience in sales, customer service, and/or interior design.
- Strong communication, interpersonal, and organizational skills.
- Proficiency with computers, Microsoft Office, CRM software, and online ordering platforms.
- Ability to work independently and manage multiple projects simultaneously.
- Valid driver's license and reliable vehicle for travel to customer appointments.
- Self-motivated, professional, and committed to providing exceptional customer service.