Accident Support Services is the official reporting center for Police Services throughout Canada. We have been providing professional collision management solutions in partnership between Police, Insurance Companies, and private enterprise since 1994.
Job description
We are looking for a Part Time associate that will be working at peel South Accident Support Services. The successful candidate will prepare motor vehicle collision reports for Police, photograph damaged vehicles, & assist drivers in the initial stages of reporting their collision to their Insurer. The successful candidate must be able to travel and work between our Peel locations on an as-needed basis.
Duties & Responsibilities:
- Greet visitors, determine their needs & direct them accordingly
- Respond to telephone inquiries or forward callers to the appropriate person or authority
- Verify driver documents (license, ownership and insurance)
- Data enter information using custom software in order to produce MVC report for Police, Insurance and Alberta Transportation
- File reports or retrieve as required;
- Photograph vehicle damage & upload images
- Operate digital scanner to transfer paper documents to digital file database
Other
- Other duties as assigned
Minimum Requirements
- Must have reliable transportation to and from work;
- Must have Data Entry skills
- One to two (1-2) years of experience in an customer service or retail position; previous experience with data entry is an asset;
- Able to undergo and pass additional background testing; complete criminal background check;
- Available to work a minimum availability of 25 hours per week;
- Available to work flexible hours and shifts as required;
- Available to work evening, morning, weekend, and holiday shifts;
- Excellent keyboarding and customer service skills are a requirement;
- Proficient written and oral communication skills;
- Must have high attention to detail;
- Must have basic knowledge of computer programs;
- Must be able to work independently with minimal supervision; and
- Must have the ability to manage frequently changing priorities in a rapid paced and often high-pressure environment
Working Conditions
- Able to work on a computer for long periods of time;
- Required to work in a busy, open area office which may result in constant interruptions;
- May be required to stand for extended periods of time during shifts;
- Required to photograph damaged vehicles outdoors, in all weather conditions
- Required attention to detail and high level of data accuracy
Job Type: Part-time
Salary: $18.50 per hour
Ability to commute/relocate:
- Peel, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
License/Certification:
- Driver's License (required)
Work Location: In person
Job Type: Part-time
Pay: $18.50 per hour
Education:
- Secondary School (required)
Experience:
- Customer service: 1 year (required)
Work Location: In person
📌 Customer Service Representative (Part-time) (Canada)
🏢 Accident Support Services International
📍 Canada
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