POSITION:

· The Client Experience Advisor will be responsible for driving studio sales and member experience excellence.

REQUIREMENTS:

● 2+ years of direct to consumer sales experience. Fitness or membership sales preferred but not required.

● Confident in generating sales for the studio.

● Ability to work every Saturday as well as a combination of weekdays/nights based on client stretch times. This is a 100% on-site and customer facing role.

● Ability to work independently and collaborate with the owner.

● Ability to drive all revenue streams from membership sales to retail sales.

● Excellent communication and strong interpersonal skills in person, on the telephone and via email.

● Ability to recognize areas of improvement and make changes using good judgment.

● An affinity and passion for fitness and wellness.

● Highly organized, proficient in data management, ability to prioritize and meet deadlines.

● Professional, punctual, reliable, with a strong attention to detail and accuracy.

● Trustworthy and able to handle confidential information.

● Ability to work harmoniously with co-workers, clients and the general public.





● Proficiency with computers and Studio software.

DUTIES

● Active outreach via phone calls/texts/emails and prospecting from digital marketing leads.

● Drive membership sales through outside sales and business development efforts.

● Develop, manage and participate in networking/community events and studio promotions.

● Independently make decisions related to high level customer service.

● Maintain cleanliness and organization of the StretchLab studio.

● Enforce StretchLab policies and procedures.

● Any other duties as assigned.

COMPENSATION

● Base pay of $40k plus opportunity to earn up to $5k in commissions.

Job Type: Full-time

Benefits:

- Company events
- On-site parking
- Store discount
- Weekly stretch session

Education:

- Bachelor's Degree (preferred)

Experience:

- Sales: 2 years (preferred)
- Retail management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Pay: $40,000.00-$45,000.00 per year

Benefits:

- Company events
- In office parking
- Store discount

Work Location: In person

📌 Client Experience Advisor (Oakville)
🏢 StretchLab Oakville South and Appleby Village
📍 Oakville