Company Overview:

AccessSMT, founded in 1928, and CP Distributors, established in 1962, are proud to merge their rich legacies to create a stronger, unified company built on decades of expertise and excellence. Together, we bring unmatched experience to the marketplace, offering comprehensive solutions in Construction Divisions 8, 28, and 10, including architectural hardware, access control, building security systems, and specialty doors.

Our combined team now spans 14 locations nationwide, working collaboratively to deliver innovative, high-quality solutions that meet the evolving challenges and goals of our customers. What sets us apart is our deep industry knowledge, extensive capabilities, and an unwavering commitment to superior service.

We currently have openings for the following roles in our Calgary branch:

- Over-the-Counter (OTC)/ Special Projects
- Projects Coordinator
- Project Manager

These full-time positions offers tremendous growth opportunities, including diverse projects, supported career development, and potential for advancement.

1. OTC/ Special Projects:

Job Responsibilities

- Deliver comprehensive customer service across various communication channels, including in-person, email, and phone, to ensure a positive and responsive interaction with clients.
- Manage front counter operations and walk-in clientele, fostering a welcoming and professional atmosphere.
- Coordinate small projects with budgets up to $100,000, handling tasks from pricing and tendering to order fulfillment, ensuring efficiency and cost-effectiveness.
- Advise customers based on their specifications, industry codes, and product designs, enhancing their purchasing experience and satisfaction with our products and services.
- Address and resolve customer and order-related issues, troubleshoot discrepancies, and navigate obstacles to provide timely solutions.
- Conduct competitive intelligence analysis post-tender to assess market positioning and identify opportunities to increase our competitiveness and market share.
- Maintain diligent documentation of support requests, contractor interactions, and purchase orders, and support the warehouse team as needed.
- Keep abreast of market trends, product portfolio updates, and customer feedback to continuously improve knowledge and service delivery.
- Uphold safety standards by adhering to policies and reporting unsafe practices or conditions.
- Commit to exceptional service levels for both internal and external stakeholders, ensuring a seamless support experience.

Your Experience:

- Minimum education requirement would be a diploma/ degree in construction management OR Architectural engineering - CMT/AET program.
- Project management or technical/ construction project coordination experience in Canada would be preferred.




- Minimum of 2 years of sales experience in a related field, with experience in Division 8/10 is considered an asset.

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2. Project Coordinator:

Responsibilities:

- Coordinate various steps and functions of the project from initiation to completion, ensuring seamless execution according to schedule, specifications, and budget.
- Prepare and analyze construction project estimates, shop drawings, and schedules using architectural drawings and hardware detailing per specifications.
- Manage logistics of moving goods from vendor to customer and oversee material and quantity take-offs.
- Maintain ongoing communication with project managers, site superintendents, and other stakeholders to ensure project alignment and coordination.
- Create, process, and manage project documentation, change orders, technical drawings, and progress claims.
- Liaise with departments like procurement, manufacturing, and installation to ensure timely delivery and project feasibility.
- Provide exceptional customer service, address inquiries, and maintain product and project-related communications.
- Draft or revise shop drawings as needed, utilizing CAD software and company databases.
- Monitor progress against construction schedules and update project stakeholders as necessary.
- Adhere to all safety policies and procedures, identifying and reporting unsafe work practices or conditions.

Your Experience:

- Diploma in Construction Technology, Architectural Technology or equivalent.
- 2 years of construction project coordination experience would be an asset.
- Proven understanding of project work and industry requirements including Divisions 8 and 10 scopes of work.
- Strong organizational, time management, and problem-solving skills.
- Proficient in Microsoft Office, AutoCAD, and ERP systems.

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3. Project Manager:

Responsibilities:

Key Responsibilities:

- Manage the full project lifecycle, including initiation, planning, execution, monitoring, and closure for both major and minor projects.
- Collaborate with internal departments to ensure timely procurement, delivery, and installation of materials, meeting customer specifications.
- Build and maintain strong relationships with customers, vendors, and internal teams to foster a collaborative and solution-oriented environment.
- Identify and implement process improvements and cost-saving measures,



ensuring quality and efficiency in project delivery.
- Provide exceptional customer service by addressing project concerns, handling change orders, and troubleshooting issues.
- Adhere to and enforce health, safety, and environmental (HSE) standards across all project sites.
- Assist in expanding the customer base by identifying current business opportunities and building a strong professional network.
- Lead and mentor teams, ensuring clear communication and alignment with project goals.
- Answer calls and handle walk-in traffic efficiently, ensuring timely and accurate responses and quotes using standard pricing policies, estimating, and quoting processes.
- Act as a brand ambassador, promoting products and services that align with customer plans and budgets, enhancing brand visibility and market penetration.
- Take a proactive and professional approach to troubleshooting, maintaining strong organizational abilities to manage diverse projects effectively.
- Understand and interpret customer needs from architectural specifications, drawings, and plans to ensure product recommendations and solutions comply with required building codes and legislative bodies.

Your Experience:

- Diploma or degree in Construction Technology, Architectural Technology, Project Management, or related field.
- Minimum of 7 years of experience in construction project coordination and management.
- Strong understanding of Divisions 8, 28, and 10 scopes of work, including doors, frames, hardware, and access control systems.
- Proficiency in project management software and tools (e.g., Microsoft Office, AutoCAD, ERP systems).
- Certifications such as PMP, AHC, or DHI are an asset.
- Excellent problem-solving, communication, and organizational skills.

We Offer:

- A competitive base salary and a comprehensive benefits package including extended medical and dental coverage.
- Employee and Family Assistance Program and RRSP matching to support the financial security of our employees.
- Opportunities for career advancement and professional development, supported by educational programs.

Job Types: Full-time, Permanent

Benefits:

- Dental care
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Wellness program

Ability to commute/relocate:

- Calgary, AB T2B 3P1: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have experience in Construction projects sales/ customer service/ coordination/ management. A one liner explanation would be preferred.
- Do you have experience with Division 8 and Division 10 products. A one liner explanation would be preferred.

Location:

- Calgary, AB T2B 3P1 (required)

Work Location: In person

📌 Multiple Positions (Projects OTC/ Project Coordination/ Project Management) - Construction (Canada)
🏢 AccessSMT
📍 Canada