Type: Full time, Regular

Salary: 75 -85K

Join our growing team as a Senior Operations Supervisor and take a hands-on leadership role in driving warehouse performance, employee engagement, and operational excellence. This position requires a strong presence on the warehouse floor, managing workflow, assigning work, supporting day, afternoon, and night operations, and providing leadership across both our Mississauga and Etobicoke facility.

Your primary responsibility would be to lead and oversee daily warehouse operations by managing workflow, assigning work, and ensuring operational, safety, quality, and customer service objectives are achieved. This is a hands-on leadership role requiring a strong presence on the warehouse floor, providing direction and support to teams across multiple shifts and sites.

Operations

- Lead warehouse operations through a strong and consistent on-floor presence.

- Direct, coordinate, and monitor daily operational activities to ensure productivity, efficiency, service quality, and safety objectives are achieved.

- Manage workflow and labor allocation across departments to support changing operational demands.

- Assign work, prioritize tasks, and provide real-time direction to employees and team leads throughout each shift.

- Monitor operational performance and take immediate corrective action to resolve bottlenecks, productivity concerns, or service disruptions.

- Support operations across both the Mississauga and Etobicoke facilities as business needs require.

- Ensure the application of methods, systems, and procedures to manage human resources, financial and material resources in a productive and profitable way in compliance with laws, regulations, and corporative procedures.

- Ensure respect for policies, procedures, standards, and regulations in force in warehouses (OHS, BRCGS standards, HACCP, etc.).





Work Management

- Plan, organize, direct, and control all operations to achieve the objectives specific to the warehouse.

- Provide leadership and oversight for employees working across multiple shifts, including days, afternoons, nights, and weekends.

- Maintain a regular and visible presence in operational areas to support employees, address concerns, and promote accountability.

- Coach, mentor, and develop leads, and warehouse employees through direct observation and interaction on the floor.

- Ensure the maintenance and development of work teams applying human resources processes, such as staffing, integration and transfer of employees, skills development, performance management, labor relations and health and safety.

- Mobilize and empower the organization to ensure the achievement of objectives and report regularly and to adequate staff on the results.

- Support the Operations Leader in Information System Management, Budgeting, Sales, Customer Service and Equipment and Building Maintenanace.

Various

- As part of its functions, participate and collaborate closely with local, professional, civic and commercial associations.

- Carry out all other related tasks.

General skills

TRAINING AND PROFESSIONAL EXPERIENCE

- Secondary study diploma is mandatory. Post secondary diploma in a related field or a combination of relevant education, training and experience may be considered.

- Minimum of three (3) to five (5)



years of experience in the field of warehousing or distribution.

- Experience in multitemperature environment is considered an asset.

- Proven experience managing, leading, and supervising staff.

SKILLS REQUIRED

- Strong supervisory and operational leadership skills with the ability to manage teams through active floor presence and engagement.

- Ability to develop solid teams while managing employees on multiple shifts.

- Excellent verbal and written communication skills including the ability to write and verbally communicate to a variety of audiences.

- Strong interpersonal skills with the ability to work collaboratively and maintain positive working relationships.

- Excellent analytical, decision making and problem-solving skills.

- Ability to establish priorities among competing demands to organize and manage multiple projects/activities effectively and efficiently, while meeting deadlines.

- Ability to pay attention to detail to ensure accuracy and thoroughness of work.

- Knowledge of procedures, quality standards, laws, and regulations such as OHS, BRCGS standards, HACCP, etc. is essential.

- Proficiency using MS Office Suite.

- Knowledge of diverse warehouse management systems is considered an asset.

REQUIREMENTS FOR HIRING

- Excellent spoken and written English is mandatory, and French would be considered an asset.

- General knowledge in health and safety standards in a warehouse environment.

- Frequent walking throughout warehouse facilities and extended periods of standing are required.

- Must be able to work a flexible schedule and provide leadership support across day, afternoon, night, and weekend shifts based on operational requirements.

- Must be able to travel regularly between the Mississauga and Etobicoke locations.

📌 Senior Warehouse Operations Supervisor (Mississauga)
🏢 Congebec
📍 Mississauga