We are a private and growing property maintenance company managing commercial repair services across Canada. We connect commercial clients with qualified local contractors to ensure fast, reliable facility repairs.

Position Summary
As a Work-From-Home Operations Coordinator, you will manage daily repair activities for multiple commercial clients. You will serve as the primary link between clients and contractors, tracking work orders from initial request to successful completion. Must be located in Canada.

Key Responsibilities

- Monitor Requests: Track incoming service requests from commercial clients throughout the day.
- Log Data: Enter new requests into the internal database to generate unique work order numbers.
- Dispatch Contractors: Assign work orders to specific contractors across Canada based on location and trade requirements.
- Coordinate Teams: Contact contractors via phone and email to confirm availability and schedule repairs.
- Track Execution: Follow up regularly with contractors to monitor active service requests until completion.
- Update Clients: Provide clients with timely status updates regarding their ongoing work orders.
- Manage Communications:



Answer inbound phone calls and handle routine correspondence with clients and contractors.

Requirements

- Reliable, high-speed internet connection.
- Personal computer capable of running contemporary web applications.
- Proficiency with internet navigation, email, and basic database systems.
- Strong verbal communication skills for frequent phone outreach.
- Ability to remain focused and available between 8:00 AM and 5:00 PM.
- Fluent in English

Compensation & Contract Terms

- Pay Rate: Hourly rate is competitive and based entirely on experience.
- Classification: Independent Personal Services Contractor (Self-Employed).
- Location: 100% Remote / Work from Home (Must reside in Canada).
- Invoicing: Invoices are submitted bi-weekly for hours worked.
- Tax Status: Contractors are responsible for their own income tax deductions and filings, offering eligibility for self-employed business tax deductions.

How to Apply
Please submit your resume and a brief introduction to [email protected].

Pay: From $39,277.73 per year

Work Location: Remote

📌 Operations Coordinator Assistant (Commercial Property Repair) (Canada)
🏢 OCS Contractors
📍 Canada