Do you like to be in the center of all activities around the office? Then our Office and Sales Assistant is the job for you. We are looking for a friendly and outgoing person to be the first point of contact for customers looking for any of our products. You will work with the customer to determine the best product for what they need, prepare the quote and follow the sale process through to the after installation follow up. You will also build relationships with our commercial customers to promote and sell all our services and with other industries to build our referral business. Our technicians will rely on you to schedule their days efficiently and set out their paperwork to keep them organized each day.

Reporting to the General Manager, you will be responsible for the following and more:

Office:

- answering phone and email enquiries (summer is the busiest time for this)
- greeting and assisting customers in the store (this would be for all products we sell with a focus on screens, awnings and security products)
- take and process orders from walk in customers
- scheduling technicians around Greater Victoria for site checks and installations
- processing payments the technicians receive and from customers in store
- general accounting assistance

Sales:





- inside and outside sales for all products (focus on this during the fall/winter)
- creating quotes from technician site checks, customer requests and sales leads you generate
- following up on all quotes
- ensure all parts for the order are ready for install prior to booking
- follow up after installations
- assist with marketing plans and execution of plans throughout the year

Requirements

- Customer service and communication skills (written and verbal)
- Computer knowledge
- Sales skills
- Effective attention to details
- High degree of accuracy
- Ability to multi-task in a fast-paced environment
- Strong worth ethic
- Bondable and pass a Police background check

Recommended Skills:

- Problem solving skills
- Research skills
- Knowledge of MS Office and QuickBooks
- Physically fit (required to assist with stock put away)
- Valid BC Driver’s License with an acceptable driver’s abstract
- Geographic knowledge of the lower island
- Understanding of construction/trades terminology

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Benefits:

- Casual dress
- Extended health care
- On-site parking

Adaptable language requirement:

- French not required

Experience:

- sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

📌 Sales and Office Assistant (Canada)
🏢 Premium Living Victoria
📍 Canada