Job Overview

We are seeking a dedicated and organized Dental Assistant/Receptionist to join our dental practice. This dual-role position offers an excellent chance for individuals with a passion for healthcare and administrative support to contribute to a positive patient experience. The ideal candidate will be proficient in dental office operations, possess strong communication skills, and have experience with electronic medical records. This role involves managing front desk responsibilities while assisting the dental team with clinical tasks, ensuring smooth daily operations and exceptional patient care.

Responsibilities

- Greet patients warmly and manage the front desk, including check-in and check-out procedures
- Schedule, confirm, and reschedule patient appointments efficiently using Dentrix or similar software
- Answer multi-line phone systems promptly and professionally, directing calls as needed
- Verify patient insurance information and process payments accurately
- Maintain electronic medical records with attention to detail and confidentiality
- Assist dental practitioners during procedures by preparing instruments and materials as needed
- Provide patient education on treatment plans and post-treatment care




- Ensure the cleanliness and sterilization of dental tools and work areas in compliance with safety standards
- Manage administrative tasks such as filing, faxing, and correspondence to support office operations
- Support the team with general office duties to promote an organized workflow

Experience

- Prior experience as a Dental Receptionist or in a dental office setting is highly preferred
- Knowledge of Epic, Dentrix, or similar dental practice management software is advantageous
- Familiarity with medical terminology and electronic medical records systems is desirable
- Experience working in a medical or healthcare office environment is a plus
- Strong administrative skills, including proficiency with multi-line phone systems and office equipment
- Excellent communication skills, both verbal and written, with a professional demeanor
- Ability to handle multiple priorities efficiently in a fast-paced environment
- Previous experience working with front desk operations or administrative support in healthcare settings is beneficial

Pay: $28.00-$30.00 per hour

Work Location: In person

📌 Dental Assistant/Receptionist (Toronto)
🏢 GP Dental Management
📍 Toronto