Responsibilities:

- Design, implement, and support Microsoft 365 Modern Workplace solutions.
- Administer and maintain Microsoft 365 services including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, and Entra ID (Azure Active Directory).
- Design, build, and maintain SharePoint Online sites, communication sites, document libraries, permissions, and governance.
- Configure and manage Microsoft Teams collaboration, Teams Phone, and meeting policies.
- Implement Microsoft Intune for endpoint management, compliance policies, and device security.
- Configure and manage Microsoft Defender, Conditional Access, Multi-Factor Authentication (MFA), and Microsoft Purview compliance solutions.
- Develop business solutions using Power Automate, Power Apps, Microsoft Forms, and other Power Platform components.
- Support Microsoft Copilot adoption and Modern Workplace productivity initiatives.
- Perform Microsoft 365 tenant administration, licensing, user management, and security configuration.
- Troubleshoot Microsoft 365, SharePoint, Teams, Exchange Online, and OneDrive issues.
- Provide Tier 2 and Tier 3 technical support for Microsoft 365 environments.
- Create technical documentation, knowledge base articles, and implementation guides.
- Assist with Microsoft 365 migrations including SharePoint, Exchange Online, Teams, and OneDrive.
- Collaborate with project teams on assessments, planning, design, implementation, and optimization of Modern Workplace solutions.
- Recommend best practices for governance, security, collaboration, and document management.
- Stay current with Microsoft technologies and recommend new solutions that enhance client productivity.




- Escalate critical issues following established Service Level Objectives (SLOs).
- Participate in project delivery and ongoing managed services engagements.

Qualifications/Expertise:

- Minimum 3–5 years of experience administering Microsoft 365 environments.
- Strong experience with Microsoft 365 Modern Workplace technologies.
- Extensive experience with SharePoint Online administration and development.
- Experience managing Microsoft Teams and collaboration solutions.
- Experience administering Exchange Online and Microsoft Entra ID (Azure AD).
- Experience configuring Microsoft Intune and endpoint management.
- Working knowledge of Microsoft Defender, Microsoft Purview, and Microsoft 365 Security & Compliance.
- Experience implementing governance, permissions, retention policies, and information protection.
- Experience with Power Platform (Power Apps, Power Automate, Power BI).
- Experience supporting hybrid Microsoft 365 environments.
- Knowledge of Azure fundamentals and identity management.
- Strong troubleshooting and analytical skills.
- Excellent written and verbal communication skills.
- Solid customer service and consulting skills.
- Experience creating technical documentation and standard operating procedures.
- Ability to manage multiple priorities in a fast-paced consulting environment.
- Quick learner with strong organizational skills and attention to detail.

Requirements

· Must be legally permitted to work in Canada

· Hold a valid Driver’s License and vehicle

· Proficient English (written/verbal) communication in a business setting

Work Location: Hybrid remote in Calgary, AB T2A 6R3

📌 Modern Workplace & SharePoint Specialist (Intermediate) – Part-Time (Calgary)
🏢 AXE IT CONSULTING
📍 Calgary