Nectar Flower Ottawa/Bonsai Ottawa is the best flower and plants business in town with amazing customer service and the best google reviews!

We are looking for an awesome Floral Admin (Administrative Assistant / Customer Service role) to join our friendly team.

Our advantages:

- Work with an amazing, caring team in a growing small local business
- Chance to advance your customer experience skills
- Market-competitive salary with possibility to work extra hours
- Paid breaks and holiday bonuses, paid sick or personal days and team events
- Surrounded by beautiful flowers, plants in a creative environment

: Nectar Flower Ottawa Admin is a part-time position Monday-Friday during business hours, no evening or weekends, part time hours can lead to full time hours if desirable

Main responsibilities are

- Prepping florists workstations for the day
- Supply maintenance and supply organizations
- Processing flowers and watering/prepping plants
- Taking online, phone and in person orders, answering requests, and text messages in fast-paced environment.
- Sales and promotion of the products and flower services
- Creating and Printing order slips, cards, documents
- Email, Phone and Text and Social Media communication in polite and timely manner
- Consistent learning about floral industry, sales and customer service.
- Communication with delivery drivers, suppliers, partners.
- Occasional Inventories work and other help in the store.




- Working after hours occasionally when needed and extra hours during big holidays. (Valentine’s Day, Mother’s Day, December Festivities)
- Please note that this is not a floral design role
- Must be okay standing for long periods, lifting or moving products

Qualities and experience needed:

- Team player, friendly and enthusiastic
- Love for flowers and plants
- Superior customer service skills and high level of patience and politeness, advanced sales experience
- Superior Communication skills, advanced listening skills, Great memory
- Basic computer skills, experience with cash register
- Responsible, self-motivated individual, who can understand direction, but also make important decisions without supervision
- Ability to multitask, and prioritize tasks in a fast paced environment with time sensitive work
- High level of accuracy and attention to detail
- Inventory skills, tidiness
- Fluent in English, bilingual English/French is highly desirable, other languages are great advantages also
- No flower/plant allergies, smell sensitivities
- Desire to learn and grow everyday
- Parking is available on site

If you feel you are the right candidate, we look forward hear from you! Please attach your resume and please mention what is your favourite flower and colours in your cover letter. Interviews this week with the immediate start of the probation period!

Pay: From $20.00 per hour

Work Location: In person

📌 Administrative Assistant/Customer Service Part-Time (Contract) (Ottawa)
🏢 Nectar Flowers Ottawa
📍 Ottawa