COMPANY DESCRIPTION

Klondike Cold Storage is a third-party logistics company that receives, stores, and loads frozen and refrigerated products for our customers. From farm to fork, we believe that every meal tells a story, and that story begins with the dedicated individuals who work tirelessly to produce, package, and transport food. Our role is to bridge that gap. We provide our clients with a range of reliable storage options, coupled with warm, friendly service that goes above and beyond. Our vision is to lead state of the art cold storage solutions across Canada and beyond. Our mission is to have cold buildings, and warm hearts.

JOB PURPOSE The Administrative Coordinator provides administrative support across multiple areas of the business, including Administration, Operations and Customer Service. This role supports daily administrative functions, billing activities, customer order entry, reporting, and company initiatives.

The Administrative

Coordinator is responsible for maintaining accurate records, assisting with internal processes, and ensuring timely and professional communication with internal and external stakeholders. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Employment Type: Full-time, Permanent,

Schedule: Monday to Friday, 40 hours per week

Work Location: On-site (Surrey, BC) REQUIRMENTS

Strong technical skills, including proficiency in Microsoft Word, Excel, Outlook, and Adobe.

Ability to adapt to client-specific billing structures, processes, and requirements

Excellent verbal and written communication skills.

Strong organizational skills with a high attention to detail and accuracy.

Ability to manage a high volume of tasks and competing priorities.





Ability to work independently and collaboratively as part of a team.

Excellent customer service skills and professional telephone etiquette.

Effective problem-solving abilities.

Strong interpersonal skills with the ability to communicate professionally with clients, vendors, and internal departments.

Ability to manage high-pressure situations and a diverse workload.

Solid time management skills and ability to prioritize tasks effectively.

Negotiation skills are an asset when working with clients at various levels.

Previous administrative, billing, accounting, or customer service experience preferred. DUTIES & RESPONSIBILITIES

Assist with planning, coordinating, and supporting company initiatives and projects across various departments.

Perform daily billing activities, ensuring accuracy and timeliness and maintaining compliance with company policies.

Prepare and issue customer invoices in accordance with contracts, pricing, and billing schedules.

Resolve billing discrepancies and respond to customer billing inquiries professionally and efficiently.

Maintain billing records and supporting documentation.

Assist with accounts receivable, including internal and external updates.

Assist with accounts payable, including reviewing and processing vendor invoices for accuracy, coding, and authorization.

Accurately enter customer orders in internal systems.





Communicate back-order information to customers during order placement.

Compile and assist with financial, labour, and performance-related reports.

Support month-end and year-end billing, reporting, and close processes.

Maintain confidentiality of company, client, and financial information.

Perform other administrative duties and support additional responsibilities as assigned by management. WHY WORK FOR US?

At Klondike Cold Storage we value our employees and strive to create a supportive, engaging, and rewarding workplace. Here’s what makes us a great place to build your career:

Dental: 100% coverage of basic and comprehensive services, plus 50% coverage for orthodontics.

Time Off: Earn paid time off for every day worked, increasing up to 5 weeks for major milestones. Travel insurance is included so you can enjoy your well-deserved vacations.

Health & Wellness: Coverage for paramedical and mental health services, prescription drugs, and vision care. Our Surrey warehouse is transit accessible if you don’t drive.

Rewards & Recognition: Company events, food truck gatherings, annual parties, employee-of-the-month awards, and attendance rewards.

Professional PPE: Top-of-the-line, industry-leading freezer-grade attire including jackets, snow pants, boots, gloves, and headwear.

Job Security: As an essential service, we play a critical role in the food supply chain, which means your work is always guaranteed. We’re proud to offer a workplace that supports your growth, health, and well-being, while providing recognition and security along the way SALARY RANGE

$50,000–$55,000 annually

Compensation will be based on industry standards, experience, qualifications, and overall fit for the role.

📌 Administrative Coordinator (Vancouver)
🏢 Klondike Cold Storage
📍 Vancouver