Advance your career with Amazon as a Cloud Support Engineer I in Toronto, Ontario. Provide technical solutions to customers while leveraging your troubleshooting expertise in a full time role. Amazon is actively seeking Cloud Support Engineer I candidates to address complex customer issues across multiple AWS services.

This position focuses on advanced technical support using a follow-the-sun model, ensuring seamless service delivery. You'll also be involved in creating tutorials and contributing to process improvements to enhance customer experience. Key Responsibilities:

- Solve customer issues via web, live chat, and phone
- Tackle complex problems spanning multiple AWS services
- Provide feedback to improve internal support processes
- Support customer service projects for tech experience
- Write technical articles and tutorials for developers Requirements:
- 1+ years in software development or technical support
- Fluency in written and verbal French
- Experience in troubleshooting technical systems
- Bachelor’s degree in IT, Computer Science, or related field
- Experience in cloud computing and full application stack management Bring your expertise in technical support and cloud technologies to Amazon's Toronto team.

📌 Amazon Cloud Support Engineer in Toronto
🏢 Tobermory
📍 Toronto