We are seeking a Content and Knowledge Management Fleet engineer to design, deliver, and support enterprise SaaS platforms, including Box, Confluence, Qualtrics, Viva Engage, and an AI-based intranet search solution. This role focuses on developing, maintaining, and operationally supporting Viva Engage infrastructure and managing legacy platform migrations.The ideal candidate will partner with business units, third-party vendors, and internal security teams. Proficiency in C#, .NET, PowerShell, SharePoint Online, and the Microsoft Graph SDK are required to build custom migration tools and automate M365 services.

Strong problem-solving skills and clear technical communication are essential.

Location: Montreal (Day 1 onboarding onsite/in office presence 3x/week)

Key Responsibilities

- Serve as a team member responsible for delivering and supporting infrastructure tooling and applications, including hands on development for Viva Engage.
- Develop, maintain, and support migration tooling for Viva Engage onboarding and legacy platform transitions.
- Troubleshoot integration, onboarding, and operational issues, drive issues to resolution.
- Collaborate with business units to onboard teams and communities to Viva Engage.
- Create and maintain documentation for production deployments, implementation plans, system configurations, standards, and operational procedures.
- Coordinate with SaaS vendor technology teams or vendor support as needed.
- Ensure compliance with change management policies and governance standards.




- Respond to and resolve escalated support tickets in a timely manner.
- Participate in the on-call rotation for platform support.
- Work cross functionally with internal groups such as LDAP / Web Proxy Engineering, Security Architecture, Governance and Compliance

Required Qualifications
- 8+ years of application development experience using C#, .NET, SharePoint
- Experience building enterprise grade applications that interact with Microsoft 365 via Graph API
- Proficiency with PowerShell scripting, SharePoint Online Management Shell.
- Solid experience with OAuth, SAML, and enterprise identity integrations.
- Ability to troubleshoot complex technical environments with multiple integration points.
- Strong communication skills for working with technical and nontechnical stakeholders.

Preferred Qualifications
- Deep understanding of how Viva Engage interacts with Microsoft SharePoint Online and Teams.
- Expertise in building SaaS onboarding workflows, lifecycle management systems, and automation tooling.
- Experience with AI development tools such as GitHub Copilot, Claude Code
- Understanding of e Communications requirements, Information barriers, Data classification frameworks, Data loss/leakage protection models
- Solid understanding of security and internet technologies such as HTTPS, TLS, digital certificates, and web proxies.
- Experience with enterprise community platforms or digital workplace solutions.
- Prior experience supporting large scale migrations is a plus.

📌 Application Engineer -.NET (Montreal)
🏢 Randstad Enterprise
📍 Montreal