About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

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Job Summary

Reporting to the Executive Director, Skilled Graduate Programs and working closely with the Program Teams, the Marketing Department, and the Smith Digital Solutions Team, the AD, Recruitment and Admissions is accountable for enrolling high-quality students into Portfolio of Professional Graduate Programs at the Smith School of Business. The AD will direct the recruitment and admission activities and team in support of the strategic enrolment objectives of the programs. The AD, Recruitment & Admission is an integral member Professional Graduate Programs leadership team.

KEY RESPONSIBILITIES:

- Lead a team of Advisors and Analysts to meet enrollment targets by executing data-driven recruitment plans.
- Collaborate with Smith departments to identify and prioritize reporting requirements, timely communication, and to ensure clarity of process to achieve admission targets.
- Identify opportunities for business process improvements and ensure staff are properly trained.
- Demonstrate sound judgement with respect to the understanding, interpretation, and application of Smith’s strategic direction.
- Responsible for recruitment and admission activities and events designed to attract, admit and enrol qualified students to our programs.
- Deliver a high quality, seamless customer user experience from initial inquiry to arrival at Queen’s.
- Plan targeted marketing and recruitment activities to ensure a well-qualified applicant pool to support the program enrolment plans.
- In collaboration with Program Directors,



identify prospective candidates in traditional, non-traditional and emerging markets, determine methods to reach prospective candidates, solicit qualified applicants, and convert candidates to students. The incumbent must also develop measurement criteria to evaluate effectiveness and determine and recommend opportunities to improve effectiveness.
- Responsible for the sales funnel and ensuring the proper infrastructure is supporting the conversion strategy.
- Develop and maintain expertise of educational systems to identify and evaluate applicants for admission.
- Plan, budget, implement and evaluate recruiting initiatives.
- Participate in budget planning and recommend resource allocation. This will include developing an annual and longer-term business plan to guide marketing and recruitment and admissions.
- Foster a data-driven, dynamic, continuous improvement culture within the team.

REQUIRED QUALIFICATIONS:

- University degree. An MBA is considered an asset. Consideration will be given to the equivalent combination of education and experience.
- Experience managing and directing staff (3-5 years).
- Experience in a leadership role.
- Experience managing sales-oriented teams.
- Experience developing proposals and project plans, including performance measurement criteria.
- Experience developing presentations and speaking to large groups of people.
- Experience organizing, promoting and executing special events.
- Student recruitment and admission, marketing or public relations background is an asset.
- Equivalent combination of education and experience will be considered.

SPECIAL SKILLS:

- Excellent verbal and written communication skills, including negotiation skills
- Must be creative and willing to develop and implement new ideas and innovative approaches to set and meet objectives
- Analytical and interpretive skills. Ability to develop and implement recruitment strategies that are targeted and measurable,



evaluate their effectiveness and recommend and implement change.
- Ability to work effectively with internal and external stakeholders at all organizational levels
- Excellent organizational skills and ability to coordinate and lead the execution of activities efficiently and effectively
- Well-developed public relations skills
- Excellent interpersonal and diplomacy skills as well as strong intercultural communication skills
- Experience harnessing and leveraging technology, particularly to advance communication and tracking strategies.
- Specific experience with software packages/applications (Salesforce, PeopleSoft, Microsoft Office)
- Ability to travel and work non-traditional hours (some evenings/weekends)
- Experience with international study abroad and/or exchange programs is an asset

DECISION MAKING:

- Decisions regarding the management and supervision of a team
- Determine and develop effective marketing plans for recruiting and promotion
- Determine and evaluate criteria to measure the effectiveness of recruitment activities
- Decide how to prioritize activities to accomplish objectives for self and reports
- Decide on resource allocation as well as staff and budget recommendations for supplemental resources to support plans
- Decisions regarding student admissions
- Decide how and when to best invest time and attention to various recruitment activities for optimum results
- Determine and recommend content for communications (print, web, other electronic, presentations)

Employment Equity and Accessibility Statement The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada. The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at [email protected].

📌 Assistant Director, Recruitment & Admissions (Kingston)
🏢 Queen's University
📍 Kingston