Job Summary

Reporting to the Manager, Programs, the Assistant will help enhance eCampusOntario’s services to our member institutions on engaging with our platforms. The Assistant will support data management project activity, provide technical support to users, explore the adoption of emergent technology education, collect and analyze data, and create written communications to support program goals.

Accountabilities, Duties and Responsibilities The successful candidate will fulfill the following duties and responsibilities:

- Assist project creators in making updates to their projects.
- Provide virtual support to platform users via virtual meetings, email, and chat.
- Collaborate with team members in the design and delivery of targeted user support, events, workshops, and other services.
- Participate in data analysis, quality assurance, and clean-up to support program goals and identify gaps and opportunities.
- Create written materials and assist with planning for the launch of platforms, services, and strategic initiatives by partnering and coordinating with cross-functional teams.
- Provide project administration and coordination across Digital Innovation and Sector Transformation teams, as required.
- Other duties as assigned.

Education, Skilled Designations and Development

- Undergraduate degree or diploma in arts, business, communications or equivalent combination of knowledge, skills, and experience.

Experience

- Experience in a post-secondary education environment considered an asset.
- Experience in a nonprofit environment considered an asset.

Skills

- Familiarity with digital learning resources as demonstrated through completed coursework or other projects.
- Robust customer service and communication skills in a virtual support context.
- Organizational and time management skills, with the ability to coordinate projects of varying duration and complexity and manage competing priorities within tight deadlines.




- Tolerant of ambiguity and creative in approach to problem solving in the absence of a clear path toward an objective.
- Exceptional attention to detail.
- Sound judgment with respect to confidential and sensitive information.
- Demonstrated commitment and understanding equity, diversity, decolonization and inclusion with the ability to communicate and work effectively with diverse peoples.

Application Process Candidates are invited to email us at [email protected] (subject Assistant, Professional Learning) with a Cover Letter and Resume attached as a single PDF file, titled “Last Name, First Name.pdf”.

The Resume must clearly highlight all relevant education, training and experiences that are applicable to the minimum qualifications for this position and two (2) pages. Please include your salary expectations in your cover letter. The base salary range for this position is $21.00 – $28.00 CAD per hour.

The range displayed on each job posting reflects the target for new hire salaries for the position; within the range, individual compensation is determined by job-related skills and knowledge, and relevant experience.

Candidates must be legally entitled to work in Canada.

Offers are conditional upon the successful review of three (3) professional references and a satisfactory background check.

Posting closes Tuesday, August 18, 2026 at 11:59PM EDT. We sincerely appreciate the interest of all applicants in joining our team. Due to the high volume of applications received, we will be reaching out only to those candidates selected for an interview.



Candidates who are contacted for an interview or to participate in a pre-screening phone call can expect to receive an update on the status of their application within 45 days of their most recent interview.

We encourage applicants to regularly visit our Careers page for new and exciting career opportunities.

Equity, Decolonization, Diversity and Inclusion Statement The current social context informs our work. This includes the imperative to join the fight against anti-Black racism and anti-BIPOC racism, and to support Equity, Decolonization, Diversity and Inclusion in everything we do. We will seize this moment to rebuild and support an environment that prioritizes inclusion, representation and voice.

Accessibility Statement In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), eCampusOntario is committed to accommodating applicants with disabilities throughout the talent acquisition process.

If you require any accommodations at any point during the talent acquisition process, please contact [email protected]

Hybrid Work Model

This position is based out of the eCampusOntario office in downtown Toronto, where our hybrid work model includes both in-person and remote work opportunities. Our current in-person work requirement is two (2) days per month (minimum) which may be changed at any time to meet our evolving organizational needs.

Artificial Intelligence eCampusOntario may use artificial-intelligence (AI) tools to assist with screening or assessing applicants. AI tools may be used by some hiring managers during certain stages of the recruitment process, while others may rely solely on human review. All final hiring decisions are made by human decision-makers.

For more information on eCampusOntario, please visit our website at https://www.ecampusontario.ca/

Pay: $21.00-$28.00 per hour

Work Location: In person

📌 Assistant, Professional Learning (Toronto)
🏢 eCampusOntario
📍 Toronto