Join NexOne as a full-time Customer Service & Inside Sales Representative in Saint-Hubert, Québec. Leverage your bilingual skills to provide professional solutions and build strong client relationships. We are seeking a driven candidate for this full-time role focusing on customer support and sales.
In this position, you will respond to client inquiries via phone, email, and chat while maintaining knowledge of products, services, and promotions. The ability to generate leads and propose solutions to client needs is key. Key Responsibilities:
- Provide professional solutions to client inquiries promptly
- Maintain updated knowledge of products and promotions
- Document and route requests in our support system
- Create self-help content for our community
- Develop current business through client calls and relationship building Requirements:
- Fluent in French & English, spoken and written
- Experience in customer support via phone and email
- Strong prioritization skills and results-driven mindset
- Ability to identify opportunities and cross-sell
- Familiar with help-desk and electronic communication tools Excel in customer service and sales at NexOne in Saint-Hubert!