Securitas Canada is seeking a reliable and professional Bilingual Lead Supervisor to oversee daily security operations and ensure a safe and secure environment for our client. The successful candidate will manage access control, security systems, scheduling, reporting, and incident response while maintaining high standards of customer service and operational excellence.

Key Responsibilities

- Supervise daily security operations and serve as the primary point of contact on site.
- Staff the Main Security Desk.
- Manage access control, badge programming, CCTV, and emergency monitoring systems.
- Conduct security patrols and contractor escort duties as required.
- Respond to incidents, security concerns, and emergencies in a professional and timely manner.
- Complete incident reports, daily reports, and other required documentation.
- Utilize Workforce Management (WFM) software to complete digital scheduling and review staffing requirements.
- Communicate operational issues to Operations and District Management as required.
- Ensure compliance with client procedures and Securitas policies and standards.
- Provide leadership, guidance, and support to site security personnel.
- Monday to Friday, 0830 - 1630
- Must be available 24/7 if needed for training or shift coverage
- The Bilingual Lead Supervisor reports directly to the District Manager.

Qualifications

- Have a valid Ontario Security Guard License
- Previous supervisory experience is preferred.
- Strong knowledge of employee scheduling and workforce coordination.
- Proficient with:
- Microsoft Word
- Microsoft Excel
- Email applications (Outlook or equivalent)
- CCTV and access control systems
- Workforce Management (WFM) scheduling software

- Solid communication, organizational, and problem-solving skills.
- Professional, dependable, and able to work independently.
- Ability to perform physical patrols and contractor escort duties when required.

WHAT WE OFFER:

- 25$ - 30$ per hour




- Full benefits package after 3 months
- Pension plan, paid sick days (after 12 months), and free uniforms
- Opportunities for advancement and development within Securitas Canada.

#AF-EasternCanada

Securitas Canada's Mission

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Securitas Aviation's Mission

Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada

Our Values

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job. Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people.

Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

📌 Bilingual Lead Supervisor - ( FR / EN) (Ottawa)
🏢 Securitas
📍 Ottawa