Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
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Markham
06 Aug
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Markham
Experience Required: 6–8 Years
Work Model:
- Hybrid
- 3 Days/Week in office (as per client RTO guidelines)
Mandatory Skills
- Property & Casualty (P&C;) Insurance
- Microsoft Excel
- Communication Skills
- Team Collaboration
Mandatory Requirements
- 6–8 years of experience in Property & Casualty (P&C;) Insurance
- Multilingual proficiency in English and French (spoken and written)
- Experience in
- Policy Administration
- Policy Servicing
- Insurance Operations
- Ability to interpret
- Insurance Policies
- Endorsements
- Policy Documentation
- Solid proficiency in
- Microsoft Excel
- MS Office/Productivity Tools
- Excellent communication and stakeholder management skills
- Ability to work accurately in a process-driven environment
Good-to-Have Skills
- Knowledge of the Canadian Property & Casualty Insurance Market
- Experience with Guidewire PolicyCenter or similar Policy Administration Systems
- Understanding of insurance compliance and regulatory requirements
- Proficiency in Microsoft Office applications
Key Responsibilities
- Add, modify, delete, and validate policy data for successful migration into the target Policy Administration Platform.
- Compare source system records with target system data and perform necessary corrections.
- Validate
- Policy information
- Endorsements
- Coverages
- Limits
- Deductibles
- Other policy attributes
- Investigate and resolve policy conversion exceptions and errors.
- Monitor policy conversion queues and take corrective action on failed/errored policies.
- Support policy renewals by ensuring timely completion of policy conversion activities.
- Perform quality assurance checks and validation activities according to established QA frameworks.
- Ensure data accuracy, completeness, and compliance with client requirements.
- Document exceptions, risks, and issues identified during conversion activities.
- Participate in
- Audits
- Performance reviews
- Quality management programs
- Maintain daily production and progress reports.
- Track and report KPIs and SLA performance metrics.
- Collaborate with stakeholders to resolve policy-related queries and escalations.
Essential Skills
- Property & Casualty (P&C;) Insurance
- Microsoft Excel
- Communication
- Teamwork
Desirable Skills
- Guidewire PolicyCenter
- Canadian P&C; Insurance Market Knowledge
- Insurance Compliance & Regulatory Knowledge
- Microsoft Office Suite