Builder Sales Representative

Keyesbury Appliances is one of Ottawa's trusted appliance suppliers, providing premium appliances, white glove delivery, professional installation, and exceptional customer service to residential home builders across the region.

We're looking for a motivated sales professional to join our Sales Team. This is a relationship-driven sales role where success is built on professionalism, trust, and helping customers find the right solutions for their projects.

If you enjoy meeting new people, developing long-term business relationships, solving customer challenges, and growing sales, we'd love to hear from you.

About the Role

Reporting to the Sales Director, the Builder Sales Representative is responsible for developing new business opportunities while maintaining strong relationships with existing builder customers. You will work closely with builders, developers, contractors, and our internal team to deliver an exceptional customer experience from the initial conversation through project completion.

This role combines business development, account management, and project coordination while supporting the continued growth of Keyesbury's builder sales.

Key Responsibilities

Business Development

- Prospect and develop new builder relationships throughout the Ottawa region.
- Identify and pursue new construction and renovation opportunities.
- Generate leads through networking, referrals, trade shows, and industry events.
- Grow appliance sales within both existing and recent builder accounts.

Relationship Management

- Build strong, long-term relationships with builders, developers, and contractors.
- Deliver an exceptional customer experience during every interaction.
- Understand each customer's business and recommend appliance solutions that best meet their needs.
- Set clear expectations regarding delivery, installation, invoicing, and project timelines.

Sales & Project Coordination





- Prepare professional quotations for builder projects.
- Coordinate bids and tender submissions.
- Negotiate project contracts.
- Create project charters for new builder projects.
- Work closely with the Builder Project Specialist to ensure projects are completed smoothly.
- Support customers throughout each phase of their projects.

Sales Planning & Reporting

- Maintain accurate customer information within the Customer Relationship Management (CRM) system.
- Track leads, opportunities, quotations, and project activity.
- Prepare sales forecasts and reports as requested.
- Stay current on appliance products, industry trends, and market developments.

Company Representation

- Attend industry networking events and trade shows.
- Represent Keyesbury professionally within the builder community.
- Support the builder showroom as required.
- Assist in maintaining a professional showroom presentation.

What Success Looks Like Success in this role is measured by your ability to:

- Build lasting customer relationships.
- Grow builder sales.
- Win new builder accounts.
- Deliver outstanding customer service.
- Contribute to the continued growth of Keyesbury's sales team and customer base.

What We're Looking For The ideal candidate is:

- Confident, qualified, and approachable.
- An excellent relationship builder.
- Calm and composed under pressure.
- A solid problem solver who enjoys finding solutions for customers.
- Self-motivated, driven, and results-oriented.
- Organized and capable of managing multiple projects simultaneously.
- Comfortable working independently while collaborating with a team.




- Passionate about providing exceptional customer service.

Qualifications

- Three to five years of professional sales experience.
- Proven track record of achieving sales results.
- Experience within the residential construction or home builder industry is considered an asset.
- An existing network of builder, contractor, or developer contacts is considered an asset.
- Excellent written and verbal communication skills.
- Strong organizational and time management skills.
- Proficiency with Microsoft Office (Excel, Word, Outlook, and PowerPoint).
- Experience using a Customer Relationship Management (CRM) system.
- Experience with Epicor Prophet 21 is considered an asset.

What We Offer

- Competitive base salary plus performance-based commission.
- Opportunity to build a rewarding career with a well-established and respected local company.
- Opportunity to develop lasting relationships within Ottawa's residential construction industry.
- The chance to play an important role in the continued growth of Keyesbury.

If you're looking for a career where you can make an impact, build lasting relationships, and contribute to a growing business, we'd love to hear from you. Pay: $45,000.00-$50,000.00 per year

Benefits

- On-site parking
- Store discount

Application question(s):
- This role focuses on building long-term customer relationships. Please describe a customer relationship you developed that resulted in repeat business. What did you do to earn their trust?
- A local home builder currently purchases appliances from one of our competitors. How would you introduce yourself and earn the opportunity to win their business?
- Tell us about a time when a customer was unhappy or a project wasn't going as planned. What was the situation, how did you handle it, and what was the outcome?

Experience:
- professional sales: 3 years (required)

Work Location: In person

📌 Builder Appliance Sales Representative (Carleton Place)
🏢 Keyesbury Distributors
📍 Carleton Place