About Quality Move Management (QMM)

Quality Move Management (QMM) has been helping people relocate around the world for over 30 years. Our reputation is built on quality, care, and attention to detail throughout every stage of the moving process.

Recognized multiple times as Allied Canada’s Agent of the Year, QMM continues to grow with offices in Vancouver, Calgary, Toronto, and Edmonton. Our team is passionate about delivering exceptional moving experiences to individuals and families.

About the Role

We are seeking a motivated and customer-focused Business Development Manager to join our COD division. In this role, you will be responsible for driving revenue growth by converting inbound and outbound leads into booked household moves.

You will work directly with private clients, conducting surveys, preparing accurate COD estimates, and guiding customers through the moving process while confidently closing sales. This is a fast-paced, performance-driven role ideal for a sales professional who thrives in a commission-based environment.

Key Responsibilities

- Manage inbound and outbound sales inquiries within the COD Division for local, long-distance, and international household moves
- Conduct virtual, in-home, or phone surveys to assess household inventory and moving requirements
- Prepare, present, and explain COD moving estimates clearly and accurately
- Educate clients on services, packing options, valuation coverage, pricing, and timelines
- Build trust with customers and confidently overcome objections to close COD sales
- Follow up on issued quotes to maximize booking and conversion rates
- Meet or exceed individual sales targets and performance KPIs
- Collaborate with operations and customer service teams to ensure smooth execution of COD moves




- Maintain a high level of professionalism and customer satisfaction from first contact through move completion

Qualifications & Skills

- Previous sales experience required (moving industry experience strongly preferred)
- Proven closing ability with strong objection-handling skills
- Excellent communication, listening, and relationship-building skills
- Highly organized with strong attention to detail
- Comfortable managing a high volume of COD leads and follow-ups
- Self-motivated, competitive, and results-driven
- Proficient with CRM systems and Microsoft Office
- Post-secondary education preferred
- Ability to work flexible hours, including some evenings or weekends
- Ability to travel locally for in-home move assessments; valid driver’s license and reliable vehicle required

What We Offer

- Uncapped commission potential
- Consistent COD lead flow
- Training, onboarding, and ongoing sales coaching
- Career growth opportunities within a growing organization
- Supportive and collaborative team environment

Ideal Candidate You are a confident closer who enjoys working directly with private clients in a COD environment. You understand the emotional and logistical challenges of moving and know how to guide customers toward informed decisions while achieving strong sales results.

Why Work with QMM?

- Join a trusted, award-winning company in the moving industry
- Be part of a supportive, diverse, and community-driven team
- Enjoy opportunities for growth opportunities within a growing organization
- Contribute to community initiatives that make a real difference

Apply today: [email protected] Pay: From $55,000.00 per year

Benefits

- Dental care
- Employee assistance program
- Paid time off
- Vision care
- Work from home

Work Location: In person

📌 Business Development Manager (Delta)
🏢 Quality Move Management
📍 Delta