Job Summary

We are seeking a motivated and compassionate Business Development Representative to join our home care team. In this role, you will be responsible for building relationships with prospective clients, following up with individuals and families who have received consultations, and promoting our home care services within the community. You will serve as a key point of contact throughout the client journey, ensuring timely communication and exceptional customer service.

This position requires both office-based work and travel to clients' homes and community locations, making a valid driver's license and reliable transportation essential.

Duties

- Follow up with prospective clients and families after consultations to answer questions and support their decision-making process.
- Conduct outbound calls to generate new client opportunities and maintain relationships with existing leads.
- Schedule and attend in-home visits with prospective clients and families as needed.
- Present and explain the company's home care services, care options, and pricing in a professional and compassionate manner.
- Build and maintain strong relationships with clients, healthcare professionals, community organizations, and referral partners.
- Maintain accurate records of client interactions, follow-ups, and sales activities using the company's CRM or tracking system.
- Coordinate with the Care Coordination and Scheduling teams to ensure a smooth client onboarding experience.
- Represent the company at community events, networking opportunities,



and other outreach initiatives when required.
- Meet established business development goals while maintaining a client-centered approach.
- Provide feedback on market trends and client needs to support business growth.

Qualifications

- Previous experience in business development, sales, customer service, healthcare, or home care is preferred.
- Excellent communication, interpersonal, and relationship-building skills.
- Strong organizational and time management abilities.
- Comfortable making outbound calls and conducting in-person meetings.
- Ability to work independently while collaborating effectively with a team.
- Proficiency in Microsoft Office and experience using CRM systems is an asset.
- Compassionate, professional, and client-focused approach.
- Valid Class 5 driver's license and access to a reliable vehicle.
- Willingness and ability to travel within the service area to conduct client visits and community outreach.
- Knowledge of the home care industry is considered an asset.

Join us in shaping the future of our business by connecting cutting-edge solutions with eager clients! We value proactive individuals who thrive on building relationships, closing deals, and driving success. This paid position offers an exciting platform for growth, learning, and making a tangible impact in a fast-paced environment.

Application question(s)

- Do you have class 5 driver's license?
- Do you have reliable vehicle?
- What's your availability to work?

Work Location: In person

📌 Business Development Representative (Calgary)
🏢 YYC Home Care Services
📍 Calgary