Role: Business System Analyst

Location: Toronto, ON

Type: Contract

Rate: CAD55/hr - CAD65/hr

- Analyze and define user needs and translate them into system requirements/epics/user stories/data mapping documents.
- Work with the team to conduct analysis on business requests with a focus on the links between processes and systems throughout the organization.
- Create and/or provide comments into internal and external communications and user documentation.
- Review and provide comments on business and technical documentation.
- Conduct Business Acceptance testing
- Support business on the roll-out of what has been developed with a focus on end-to-end validation.
- This includes the occasional night/weekend implementation for business validation

Must Have Skills:

- 5 years of progressive experience as a Business & Systems Analyst.
- Business acceptance testing. Skilled in test planning/execution and understanding the outcomes.
- Experience with technology and the ability to self-learn software.
- Knowledge of relevant business,



processes, systems, and capabilities.
- Good understanding of privacy, compliance, control, and security requirements.
- Comfortable leveraging AI tools
- Proficient with Excel

Soft Skills:

- Strong analytical and communication skills.
- Ability to work and demonstrate cooperation in a matrixed team workplace.
- Comfortable with data requirements and related data activities
- Strong interpersonal / relationship building skills with technical and business personnel.
- Good multitasking, prioritization, and time management skills.
- Comfortable working in ambiguous environments.

Nice to Have Skills:

- Experience in supporting customer facing operations is an asset.
- Bilingual French/English is an asset.
- Knowledge of financial services industry is an asset.
- Knowledge of Group Benefits and Group Medical Underwriting is an asset.

📌 Business System Analyst (Toronto)
🏢 Hays
📍 Toronto