If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a outstanding place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As a Business Support Coordinator, you will be instrumental in helping team members within Water Quality and Regulatory Assurance (WQRA) maintain records and information, purchase and receive shipments, and deliver on administrative duties to support the division. Primary duties include:

- Support the development and implementation of the Water Information Management (IM) program, including division specific IM processes, standards and guidelines, and best management practices.
- Act as the first point of contact for WQRA regarding the IM program.
- Consult with interest parties to identify IM requirements and issues.
- Provide lifecycle management of division information in accordance with legislative requirements.




- Ensure that WQRA information is managed according to Water IM, City standards, and industry best practices.
- Perform purchasing and external billing for various work areas within the division.
- Act as the point of contact to log and confirm the resolution of facility maintenance work requests.
- Provide administrative support activities, including meeting minutes, within WQRA.
- Update and maintain WQRA Quality Management System documents.

Qualifications

- A completed 2 year diploma in Chemistry, Environmental Science, or a related discipline and at least 3 years of experience.
- Intermediate proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint and Teams) is required.
- Working knowledge of 3-1-1's Customer Service Request (CSR), PeopleSoft Financials & Supply Chain Management (FSCM), Content Server, and Adobe will be considered assets.
- Experience working in a technical and administrative support position will be an asset.
- Success in this position requires excellent organizational and communication skills, and strong attention to detail while dealing with multiple competing demands.
- The successful applicant must be adaptable and possess the ability to learn new technical skills.

Pre-employment Requirements

- Successful applicants must provide proof of qualifications.

Position and Pay Information

- Business Unit: Water Services
- Union: CUPE Local 38
- Position Type: 1 Permanent
- Compensation: Pay Grade 8 $39.00 - 52.14 per hour
- Hours of work: Standard 35 hour work week.
- Days of work: This position works a 5-day work week with 1 day off in a 3 week cycle.
- Location: 677 25 Avenue SE
- Audience: Internal/External
- Apply By: August 25, 2026
- Job ID: 314966

📌 Business Support Coordinator (Calgary)
🏢 City of Calgary
📍 Calgary