About Opulife Home Care

Opulife Home Care is a nurse-led, woman-owned, premium home care agency based in Woodbridge, Ontario. We exist to help families navigate aging, illness, and recovery with confidence, compassion, and clinical expertise. Every care plan we deliver is overseen by a Registered Nurse, we stay boutique on purpose, and we put quality ahead of volume. Our small, mission-driven team is growing, and the people who join us now help shape what Opulife becomes.

About the Role

As our Care Coordinator, you'll be the steady center of our day-to-day. You're the person clients, families, and caregivers count on, and the one who keeps everything behind the scenes running smoothly. You'll coordinate schedules, support our caregivers, help bring new talent on board, and run the office that makes great care possible. This is a role for someone who already knows how to keep a busy operation moving and wants to own it.

This is an existing vacancy. Opulife Home Care does not use artificial intelligence to screen, assess, or select applicants. Every application is read by a real person on our team.

What You Will Be Doing

- Building and filling caregiver schedules, coordinating one-time visits, and handling availability and shift-change requests
- Answering phones and monitoring our messaging and email, so families and caregivers always get a quick, warm response
- Performing data entry and maintaining accurate client and caregiver records
- Setting up new caregiver and client profiles, verifying visits, and tracking caregiver training
- Following up on documentation that is expired or coming due
- Supporting hiring by reviewing caregiver resumes, completing pre-screeners, and booking interviews with the care team
- Managing vacation requests and on-call reminders, ordering and picking up supplies, and keeping the office organized
- Adding warmth where it counts, like sending celebratory cards, and pitching in on projects as we grow




- Other administrative and coordination duties as the team needs them

In short: you'll own the coordination and administration that keeps Opulife running, so nothing slips through the cracks.

What We Are Looking For

- One to three years of experience in coordination, scheduling, administration, healthcare, or a fast-paced customer service role
- Previous customer service experience, by phone, email, and in person
- Proficiency with Microsoft Office (Word, Excel, Outlook) and Google Workspace
- Strong data-entry skills with high accuracy and attention to detail
- Professional phone etiquette and clear, warm communication
- Strong written and verbal communication skills in English
- Excellent organizational skills and the ability to multitask and prioritize in a fast-paced environment
- Reliable, punctual, and self-directed, with a positive attitude and the confidence to take ownership of your work
- A valid driver's licence and access to a vehicle (for the occasional supply run)
- Willingness to complete a criminal background and vulnerable sector check
- Eligible to work in Canada and available full time, in-person in Woodbridge

A strong asset: experience in home care, a healthcare setting, or recruiting, and familiarity with scheduling or care management software. We'll train you on our systems. What Working at Opulife Looks Like

Here is what makes Opulife different from the big companies:

- Meaningful work that directly supports families in your community. You're never just a number, and neither are our clients
- Mentorship from a Registered Nurse-led leadership team that started Opulife to do home care better




- Real room to grow. Get in early, take ownership, and grow into bigger roles as we scale
- A warm, professional office in Woodbridge and a team culture built on respect, purpose, and excellence

If you want to be genuinely valued, do work that means something, and grow with a company that's going places, you'll fit right in.

How to Apply

Please submit your resume and a brief cover letter (one paragraph is fine) to [email protected]. Subject line: Care Coordinator: [Your Name].

Applications are reviewed on a rolling basis. We encourage you to apply early, as this position will be filled as soon as the right candidate is found.

Opulife Home Care is committed to building an inclusive, diverse workplace. We actively welcome applications from people of all backgrounds, including newcomers to Canada, Indigenous applicants, persons with disabilities, and racialized applicants. Your background and lived experience are valued here.

Opulife Home Care is an equal opportunity employer. We are committed to providing an inclusive, barrier-free recruitment process. Accommodations are available upon request.

Pay: $52,000.00-$64,000.00 per year

Application question(s)

- Are you willing to complete a vulnerable sector check? (Yes/No)
- On a scale of 1 to 5, how would you rate your proficiency with computers and office software such as Microsoft Office (Word, Excel, Outlook)? (1 = beginner, 5= expert)
- What are your salary expectations? ($X/year)
- What is your earliest available start date?
- In one or two sentences, why does working at a small, nurse-led home care company appeal to you?
- Are you able to work full-time, in-person at our Woodbridge office? (Yes/No)

Education:
- Bachelor's Degree (preferred)

Experience:
- Customer service: 1 year (required)
- Home care: 1 year (preferred)

Licence/Certification:
- Driving Licence (preferred)

Work Location: In person

📌 Care Coordinator (Vaughan)
🏢 Opulife
📍 Vaughan