We are currently seeking a dynamic and experienced Cinema Operations Manager to oversee our theatre located within a prominent shopping center. We are looking for a leader who is eager to learn, adapt, and grow alongside our rapidly expanding company. The ideal candidate will have a solid background in cinema management, with a proven track record of driving business growth and leading high-performing teams.

Responsibilities:

- Daily Operations: Lead and manage a dedicated theatre team to ensure the seamless execution of the operations.

- Compliance & Standards: Guarantee the facility consistently reflects Company standards; ensure all operational checklists, safety protocols, and inspections are meticulously maintained and up to date in accordance with both internal policies and external regulatory requirements.

- Events & Group Bookings: Oversee and execute corporate events, private screenings, group bookings, and special marketing activations within the venue to maximize non-box office revenue.

- Mall Liaison: Coordinate effectively with shopping mall management regarding facility maintenance, joint marketing promotions, and operational alignment.

- Talent Management: Recruit, interview, train, and coach venue management and frontline staff; implement robust succession planning and foster a positive workplace culture.

- Performance Management: Ensure fair, consistent, and equitable staff discipline in compliance with the Company’s Discipline Policy; implement proactive measures for performance improvement and behavioural management.

- Financial Oversight:



Manage the theatre’s budget, monitor cost analysis, optimize labour controls, drive revenue growth, and initiate localized business development projects.

Qualifications:

- Experience: 5+ years of progressive management experience in cinema management.

- Education: College Diploma or University Degree in Business Management, Hospitality, or a related field is preferred.

- Skills: Strong knowledge of cost analysis, fiscal management, labour planning, and budgeting techniques.

- Tech Savvy: Proficient in Microsoft Office tools (Word, Excel, PowerPoint) and familiar with cinema POS/ticketing systems.

- Competencies: Highly organized, detail-oriented, with exceptional communication, conflict-resolution, and problem-solving skills.

- Schedule Flexibility: Ability to work a flexible schedule, including evenings, weekends, and holidays as required by theatre operations.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. We encourage applications from all qualified individuals and are committed to fostering a diverse and inclusive workplace as an equal opportunity employer.

Benefits

- Casual dress

- Dental care

- Extended health care

- In office parking

- Vision care

Ability to commute/relocate

- Scarborough, ON M1V 1V2: reliably commute or plan to relocate before starting work (required)

Education

- DCS / DEC (required)

Experience

- Cinema management: 5 years (preferred)

Licence/Certification

- Driving Licence (preferred)

Work Location: In person

📌 Cinema Operations Manager (Scarborough)
🏢 95 Development
📍 Scarborough