06 Aug
|
MaintainX
|
Toronto
Become a pivotal Client Engagement Manager at MaintainX, enhancing client onboarding experiences from contract to go-live. Your knowledge of SaaS implementation will build trust and ensure clarity throughout the journey. MaintainX is looking for an individual with over five years in client-facing implementation roles.
In this position, you will be the bridge between sales and delivery, driving communication and managing client expectations effectively. Your expertise will shape a positive and predictable onboarding process, showcasing MaintainX's commitment to customer success. Key Responsibilities:
- Collaborate with sales to explain onboarding procedures
- Conduct sessions to identify client needs and solutions
- Lead transitions between sales and implementation phases
- Serve as the single point of accountability for clients
- Track progress and manage challenges during delivery Requirements:
- 5+ years of experience in skilled services
- Excellent communication and facilitation skills
- Familiarity with project management principles
- Experience in industrial technology environments preferred
- Bachelor’s degree required; further certifications advantageous Enhance onboarding experiences and foster strong partnerships as a Client Engagement Manager at MaintainX.
📌 Client Engagement Manager at MaintainX (Toronto)
🏢 MaintainX
📍 Toronto