Elevate customer experiences as a Customer Connections Associate with Toronto Hydro in Toronto, Ontario. Drive support for all customer-initiated connection projects while fostering relationships with clients.

Toronto

Hydro is seeking candidates for a full-time Customer Connections Associate position. The role emphasizes building relationships to enhance customer support and experience. You'll work closely with the Key Account services team and assist in preparing for customer account meetings by documenting requests and potential issues. Key Responsibilities:

- Support centralized intake for customer connection projects
- Document customer requests and issues during engagements
- Analyze data to gain insights into customer behaviors




- Develop materials for customer engagement initiatives
- Collaborate with team to achieve corporate objectives Requirements:
- University degree in Energy Systems or Engineering
- 3 to 5 years of relevant experience in electricity
- Program management experience with PMP Certification
- Solid understanding of electrical power distribution
- Ability to read electrical drawings and policies Become integral to Toronto Hydro's customer connection efforts and enhance your project management and technical skills.

📌 Customer Connections Associate at Toronto Hydro
🏢 Tobermory
📍 Toronto