Job Overview

We are seeking a passionate Customer Experience Associate to join our team. The right candidate must be comfortable working in a fast-paced environment, personable, and comfortable talking to people, and working with a diverse group of coworkers.

Responsibilities

- Utilize POS for sales transactions, returns, and inventory management
- Handle customer inquiries, complaints, and resolve issues promptly with professionalism
- Receive inventory including counting, pricing according to procedure, and putting out new products
- Work collaboratively with other employees to find ways to improve the business.
- Open and close the store, including cashing in and out, and following all procedures to ensure a safe and consistent close.

This is a full-time, permanent position with opportunity to grow and take on more responsibility as time goes on.



Business hours are seven days a week, 8:00 AM to 11:00 PM. Candidates must be willing and able to work shifts within the full spectrum of these hours, and will be scheduled at least two closing shifts per week.

Job Type: Full time

Pay: From $19.50 per hour

Benefits

- Dental care
- Flexible schedule
- Store discount

Application question(s):
- Business hours are 8:00 AM to 11:00 PM, Monday through Sunday. Are you able and willing to work the full spectrum of shifts within these hours, including at least two closing shifts (11:00 PM) per week?

Location:
- Victoria, BC V8W 1T3 (required)

Work Location: In person

📌 Customer Experience Associate/Keyholder (Victoria)
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