Job Overview

Birch Point Dental Clinic is seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations of our dental office. This role requires proficiency in handling phone systems, scheduling appointments, and maintaining electronic medical records. A background in a dental office environment is preferred.

Duties

- Greet patients warmly and assist them with check-in and check-out processes.
- Schedule and confirm appointments using dental software, specifically Open Dental
- Manage phone systems to handle incoming calls, answer inquiries, and provide information about services.
- Maintain accurate electronic medical records and ensure patient confidentiality.
- Process patient information and insurance claims efficiently.
- Assist with administrative tasks including filing and data entry
- Collaborate with dental staff to ensure smooth operations within the office.

Requirements





- Previous experience as a Dental Receptionist or in a similar front desk role within a dental office is preferred.
- Familiarity with medical terminology related to dentistry.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to manage multiple tasks in a fast-paced environment.
- Knowledge of electronic medical records systems is an advantage.
- A friendly demeanor with a focus on providing outstanding patient care.

Join our team and contribute to creating a welcoming environment for our patients while ensuring efficient administrative support within our dental practice. Job Types: Full-time, Permanent

Pay: $24.00-$29.00 per hour

Benefits

- Dental care
- Extended health care
- In office parking

Flexible language requirement:
- French not required

Work Location: In person

📌 Dental Receptionist (Thunder Bay)
🏢 Birch Point Dental Clinic
📍 Thunder Bay