Job Title: Desktop Support Technician

Location: Toronto, ON (Onsite) Job Summary:

Seeking an experienced Desktop Support Technician to provide onsite IT support for Windows and macOS environments. The role involves deskside and walk-up support, hardware/software troubleshooting, device deployments and migrations, IMAC activities, asset management, conference room support, and white glove support for VIP users. Key Skills:

Windows 10/11, macOS, iOS/iPadOS troubleshooting

Deskside & walk-up support

White glove/VIP support

Microsoft Intune & Jamf MDM

ITSM, Nexthink, incident management

Software deployment, patching & device migration

IMAC, hardware break/fix & asset management

Conference room/AV support

Robust customer service and communication skills We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf

📌 Desktop Support Technician (Toronto)
🏢 Galent
📍 Toronto