As a Digital Account Manager, you will function as the strategic lead for a variety of accounts. This involves relationship-building and working alongside internal sales reps to manage and grow your clients’ business. As the primary point of contact for clients, you will be instrumental in ensuring that marketing objectives are accurately identified.

You will monitor campaign performance and make solid recommendations for optimization and meeting clients’ digital marketing objectives. This position requires detailed working knowledge of digital advertising, and the ideal candidate understands the full life-cycle of a digital project. We provide ongoing best practices training, hands-on coaching, and mentorship opportunities to support your professional growth and development in the ever-evolving digital landscape.

Responsibilities Thrilling our customers and partners with in-depth product knowledge and agile servicing strategies

Owning and managing a set of high-potential accounts

Retaining and managing customer accounts with delightful, insightful and strategic servicing





Establish Digital project scope by studying strategic business drivers; discovering and validating business and technical requirements and parameters; obtaining input from subject-matter experts; examining and recommending changes to current business practices

Works with client and internal project teams to ensure timely delivery of projects Requirements 3-4 years client-facing experience

Having supported clients for Digital Marketing including Web Development, Digital Campaigns, Social Media strategies

Agency experience preferred

Knowledge of Project Management and full life-cycle of project delivery

Proven track record of managing and building a book of business with revenue retention targets

Outstanding attitude, and remarkable ability to build rapport in initial conversation and throughout client lifecycle

High competency to move between software platforms to complete tasks

Working knowledge of search or social network marketing and advertising

Impressive oral and written communicator

Not shy about being on the phone multiple hours per day, strong at consensus-building

Negotiation skills should be second nature

Ability to work in hyper fast-paced environment

Positive and progressive thinker, even in moments of ambiguity

Superior organization and prioritization skills, along with focused attention to detail Location – Toronto, Vancouver

📌 Digital Account Manager (Freelance) (Quebec City)
🏢 Idea Rebel
📍 Quebec City