Director of Product Design Location: Toronto preferred;

open to other locationsin Ontario and Eastern Canada.What You'll Be Doing

- Set and drive the design vision for a two‑sided B2B platform, connecting design decisions to real outcomes for brands, retailers, and the business.
- Raise the bar on quality through direction, critique, and hands‑on involvement—making the work visibly better and building a shared standard the whole team designs against.
- Lead designers directly as a coach and player‑coach: setting clear goals, giving sharp feedback, growing people into confident, independent contributors, and knowing when to jump in yourself.
- Turn ambiguity into momentum by taking loosely defined strategic bets and shaping them into clear design direction and phased, shippable work.
- Partner as equal with Product and Engineering leadership to shape the roadmap—making sure design informs decisions before they’re made, not after.
- Champion coherence across a product experience that has grown rapid, unifying fragmented journeys into one consistent, considered whole.
- Build a healthy, high‑performing team—managing capacity and priorities honestly, recognizing great work, and making the design team a place strong people want to join and stay.

What You Need to Bring
- 12+ years of product design experience, including significant work on complex, multi‑sided platforms—B2B, marketplaces, or commerce.
- 7+ years leading design teams, with a track record of raising both the quality of the work and the capability of the people.
- Robust personal design judgment—guide, critique, elevate work across product, interaction, and visual design, and people seek out your eye.
- Comfort leading without layers:



run teams hands‑on and stay close to the work, not just the process.
- Proven ability to influence senior stakeholders and shape strategy through clear communication and tangible design work.
- A habit of asking “why are we building this at all?”—deep curiosity about product strategy, not just execution.
- Experience navigating ambiguity and change while keeping a team focused, motivated, and shipping.

Benefits
- Flexible work environment that empowers you to do your best work.
- A culture that celebrates performance.
- The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard.
- Career‑defining opportunities.
- Flexible paid time off and work from home policies.
- Equity options.
- Contributions to your pension plan.
- Training opportunities to grow your skills and career.
- Health and wellness credit.
- Time off to volunteer and give back to your community.
- Interest groups, employee‑led networks, social committees sponsoring sports teams.
- Computer purchase program to get your personal MacBook.
- Enhanced parental leave to support growing families.

Compensation Base compensation $200,000-$240,000 CAD (Ontario). Includes medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top‑up, and paid time off.

Equal Opportunity Employer Lightspeed is a proud equal opportunity employer and is committed to creating an inclusive and barrier‑free workplace. We welcome applications from people with disabilities and provide accommodations on request. We conduct criminal record checks for all candidates and ask applicants to disclose any criminal convictions as part of our hiring process. Lightspeed does not accept unsolicited agency resumes.

📌 Director, Product Design - Wholesale (Toronto)
🏢 Lightspeed Commerce
📍 Toronto