Company Description Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Doorperson/Valet.

What Is In It For You

Wonderful company culture - our colleagues are at the heart of all that we do

Food & Beverage discount of 50% in our restaurants

Employee benefit card offering discounted rates in Accor worldwide for you and your family

Learning programs through our academies designed to sharpen your skills

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Full rate of pay of $18.80/hour Reporting to the Guest Service Manager Valet, responsibilities and essential job functions include but are not limited to the following: Noticeably positioned at entrances to provide parking assistance upon arrival and departure of guest vehicles

Greet all guests arriving by vehicle, and promote valet parking as only hotel related parking option or clearly directs guest to appropriate public parking service if they prefer To ensure customer satisfaction by offering the highest caliber of service to the hotel guest on arrival and departure and throughout the length of the guest stay

Greet all guests and co-workers with a smile and an appropriate hospitality greeting

Ensure all vehicle keys are clearly identified and stored in a locked location

Provide the guest with detailed parking fees and clear explanation of valet benefits

Ensure all entrance areas are free and clear from congestion for arrivals and departures of vehicles by ensuring all cars are parked in an expedient manner





Complete thorough walk around of guest vehicles prior to entering garage and highlight any damage on corresponding valet parking ticket

When requested or anticipated, will provide guests with information and answers to questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives and tourist attractions

Provide the removal of items from stored vehicles if required, and other miscellaneous services requested by the guest or supervisor in a timely manner

Assists in fire alarms by fulfilling duties as outlined in the hotel fire response manual

Assist in ensuring guest and co-worker safety and security by reporting any suspicious or unusual behavior or occurrence to the appropriate supervisor on duty and informing security

Strict adherence to Fairmont Service Standard Expectations as it relates to valet parking In the course of normal duties; observe, report or take immediate corrective action on deficiencies, malfunctions, and untidiness

Able to operate all types of vehicles (manual and regular transmission)

Other duties as assigned Qualifications Available to work weekends, evenings and shift work

Excellent verbal communication skills

Excellent interpersonal skills

Team oriented

Customer service focused





Professional manner and outgoing personality

Valid Driver’s License with no infractions

Valuable command of the English language Additional Information Physical Aspects of Position (include but are not limited to): Frequent standing and walking throughout shift

Physical ability to operate a vehicle (foot pedals, gear shift, steering wheel, etc.) Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our Commitment To

Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS AI disclosure: We use artificial intelligence to help screen and assess applications for this position.

These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 Doorperson/Valet (Part-Time) (Ottawa)
🏢 Fairmont Hotels u0026 Resorts
📍 Ottawa