- Provide expertise in the discipline of system analysis, design, testing and deployment.
- Works with other IT Professionals and Business Subject Matter Experts in implementing new systems that meet business requirements and are aligned with IT orientations.
- Act as a liaison between Business Subject Matter Experts, technical teams and/or third-party vendors as required.
- Transform business requirements and conceptual system designs into detailed functional specifications in accordance with design standards and methodology.
- Evaluates feasibility and provides estimates for tasks and artifacts under own responsibility.
- Coordinates team effort in developing, testing and implementing the solution.
- Operational support during business hours for incidents arising from live systems; investigation and resolution of issues and problems.
Deliverables:
Develop the following artifacts (not limited to)
for hand-off to the development team and/or third-party vendors:
- Functional specifications
- Integration specifications, interface designs
- Functional and integration testing scenarios and test cases
- Data conversion specifications
Skills And/Or Abilities:
- Strong analytical and problem-solving skills
- Knowledge of JIRA and Confluence, as well as Agile methodologies (Scrum, Kanban)
- Knowledge and practical experience with IT Service Management (ITSM) principles
- Knowledge of SQL, PL/SQL is a plus
- Knowledge of Ellucian Banner ERP and its APIs is a plus
- Knowledge of Zephyr Scale (in JIRA) as a Test management suite, and ServiceNow as an ITSM platform are a plus
- Self-motivated, autonomous and ability to work well with multiple teams in cross functional set-up.
- Demonstrated ability to work on multiple initiatives and to manage deadlines.
- Result and client oriented.
- Demonstrated effective communication, writing, planning and coordination skills.
- Clear communication (written and verbal)
📌 Functional Analyst - Ellucian, Education Domain (Quebec City)
🏢 Astra North Infoteck
📍 Quebec City
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