Help Desk Desktop Support (Service / (Regina)

Help Desk Desktop Support (Service / (Regina)

06 Aug
|
Ampstek
|
Regina

06 Aug

Ampstek

Regina

Role : L1 Service Desk Support

Location: Regina, Canada (Onsite)

Experience :4+ Years

Provide L1 deskside support for M365 (Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune)Hands-on experience supporting M365 and troubleshooting end-user issuesEntra ID, Exchange Online, SharePoint Online, OneDrive, Intune, Outlook troubleshooting, MFA support

- Handle Outlook issues, MFA/password issues, mailbox and access issues
- Support mobile device migration and user onboarding activities
- Provide support for M365 Tenant-to-Tenant (T2T) migration issues
- Coordinate with offshore teams for issue resolution and escalation

Regards

Reina [email protected]

📌 Help Desk Desktop Support (Service / (Regina)
🏢 Ampstek
📍 Regina

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