Job Summary

Join our energetic hospitality team as a Hotel Management professional, where you will lead and oversee all aspects of hotel operations to ensure exceptional guest experiences and smooth daily functions. This role demands energetic leadership, a passion for hospitality, and a commitment to delivering outstanding customer service. You will coordinate front desk activities, supervise staff, manage budgets, and uphold high standards of guest satisfaction.

Your multilingual and bilingual skills will enhance communication with diverse guests, creating a welcoming environment for all visitors. If you thrive in fast-paced settings and possess strong supervisory and human resources experience, this opportunity is perfect for you to make a positive impact in the hospitality industry.

Duties

- Lead and supervise hotel staff across departments including front desk, guest services, housekeeping, and food & beverage to ensure seamless operations.
- Oversee guest check-in/check-out processes, ensuring excellent customer service and adherence to phone etiquette.
- Manage hotel budgets, control expenses, and optimize resource allocation to meet financial goals.
- Coordinate human resources activities such as staff scheduling, training, performance evaluations, and conflict resolution.
- Maintain high standards of hospitality by ensuring cleanliness,



safety protocols, and guest satisfaction are consistently met.
- Handle guest inquiries, complaints, and special requests with professionalism and enthusiasm to foster positive relationships.
- Implement policies and procedures that enhance operational efficiency while promoting a welcoming atmosphere for guests from diverse backgrounds.

Experience

- Proven supervising experience in hotel or hospitality management roles with demonstrated leadership capabilities.
- Strong background in customer service with excellent communication skills in multiple languages; bilingual abilities are highly valued.
- Extensive hotel experience including front desk operations, guest services, and human resources management.
- Skilled in budgeting, financial planning, and resource management within a hospitality setting.
- Knowledge of hospitality standards, phone etiquette best practices, and guest service excellence.
- Experience managing diverse teams in fast-paced environments with an emphasis on teamwork and leadership.

Join us to lead with energy and passion in creating memorable experiences for every guest while advancing your career in the vibrant world of hotel management! Pay: $17.60-$25.00 per hour

Work Location: In person

📌 Hotel Management (Greater Sudbury)
🏢 MOTEL6 SUDBURY
📍 Greater Sudbury