Summary

Nova Pacific Care Inc. is looking for a capable, steady, and solutions-focused House Manager to oversee Wedgwood House, a boutique 41-unit strata-based independent living residence. This is a leadership role for someone who can run operations confidently, support staff, manage resident relations, and keep the residence protected, compliant, and well-organized.

If you're the kind of leader who takes ownership, stays calm under pressure, and keeps standards high, you'll fit in well.

Anticipated start date: October 1, 2026

Responsibilities

- Oversee daily operations, building safety, cleanliness, and service delivery at Wedgwood House.
- Lead on-site staff, including housekeeping, dining, admin, maintenance, and night response.
- Manage tenancy functions: move-ins/outs, RTA documentation, rent collection, arrears follow-up, and resident communication.
- Conduct tours, handle inquiries, and maintain waitlists to support occupancy.
- Monitor budgets, review invoices, and submit accurate monthly reporting.
- Coordinate repairs, maintenance, and contractor work; ensure life-safety systems are up to date.
- Respond to resident concerns professionally and promptly.
- Support the Strata Council by reporting building issues, coordinating meetings, and implementing approved projects.
- Act as the on-site lead during emergencies and maintain preparedness procedures.

What We're Looking For

- 3–5+ years of management experience in senior living, hospitality,



property management, or similar.
- Strong working knowledge of the Residential Tenancy Act; familiarity with the Strata Property Act is an asset.
- Experience supervising staff; union experience helpful but not required.
- Confident decision-maker with strong communication and problem-solving skills.
- Proficient with Microsoft Office and administrative documentation.
- WHMIS, FoodSafe, and First Aid Level 1 (or willingness to obtain).

Who Thrives in This Role

- Someone who's structured, organized, and steady-handed.
- Someone who can manage a boutique residence without drama.
- Someone who communicates clearly and holds people accountable.
- Someone who genuinely wants the residents to feel safe, heard, and respected.

Working Conditions

- Full-time, on-site at Wedgwood House in Duncan.
- Participation in after-hours emergency response.
- Occasional evening/weekend duties for emergencies, move-ins, inspections, or strata meetings.

Why Join Nova Pacific Care You'll manage a well-established senior residence with autonomy, support from Head Office, and the opportunity to directly influence resident experience and staff culture.

Job Types: Full-time, Permanent

Pay: $64,000.00-$74,000.00 per year

Benefits

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

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