Job Summary:

The Sidney Pier Hotel & Spa is a vibrant and welcoming workplace located in the picturesque coastal town of Sidney, British Columbia.

The Sidney Pier

Hotel & Spa is a luxurious waterfront retreat that seamlessly combines sophisticated design with a relaxed and welcoming atmosphere. Renowned for providing a unique and unforgettable experience, we take pride in standing apart from other hotels. We are seeking a professional and detail-oriented Housekeeping Manager to join our team at The Sidney Pier Hotel & Spa. The ideal candidate is an organized and proactive leader with strong communication and leadership skills, the ability to thrive in a fast-paced hospitality environment, and a commitment to maintaining high standards of cleanliness, quality, and guest satisfaction.

Duties:

Supervise, coordinate, and support the daily activities of housekeeping staff, including room attendants, laundry attendants, and public area cleaners.

● Train, coach, and provide ongoing guidance to housekeeping employees to ensure quality standards and safe work practices are followed.

● Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness, presentation, and safety standards are consistently maintained.

● Prepare staff work schedules, assign duties, and coordinate housekeeping operations with the front office and maintenance departments to support efficient hotel operations.

● Monitor employee performance, provide coaching and feedback, and assist with performance evaluations and disciplinary processes when required.

● Maintain adequate inventories of cleaning supplies, linens, and housekeeping equipment, and coordinate replenishment as needed.

● Recommend or arrange maintenance, repairs,



or replacement of furnishings, fixtures, and equipment when deficiencies are identified.

● Assist with departmental budgeting, monitor housekeeping supply usage, and help control operational costs.

● Respond promptly and professionally to guest requests and housekeeping-related concerns to ensure a high standard of guest satisfaction.

● Develop, implement, and ensure compliance with housekeeping procedures, hotel policies, and applicable health, sanitation, and workplace safety regulations.

● Assist with hiring and onboarding new housekeeping staff as required.

● Perform housekeeping duties when necessary to support the department and maintain service standards.

Employment Requirements:

● Completion of secondary school.

● A university degree or college diploma in hotel management, hospitality management, business administration, or a related field is preferred.

● Candidates without the specified post-secondary education may be considered if they possess extensive experience as a housekeeping or cleaning supervisor.

● Minimum of two years of progressively responsible housekeeping experience in a hotel or other hospitality environment, including previous supervisory or team leadership experience.

● Proficiency in Microsoft Office; experience with housekeeping management software is considered an asset.





● Knowledge of cleaning methods, sanitation procedures, workplace safety requirements, and the safe handling of cleaning chemicals and equipment.

● Ability to work a flexible schedule, including evenings, weekends, and holidays, as operationally required.

Work Conditions:

● Fast-paced, service-oriented work environment.

● Prolonged standing and walking throughout the shift.

● Frequent bending, twisting, and repetitive motions.

● Manual handling and lifting of materials weighing up to 30 lbs (13.6 kg).

● Exposure to cleaning chemicals and potentially infectious materials while following established safety procedures.

Personal Suitability:

● Strong communication and interpersonal skills, with the ability to work effectively in a team-oriented environment.

● Excellent attention to detail and a commitment to maintaining high standards of cleanliness and service quality.

● Robust leadership, organizational, and time management skills.

● Ability to prioritize tasks, solve problems effectively, and perform well in a fast-paced environment.

Contact information/how to apply:

Email resume to: [email protected]

As an equal opportunity employer, we encourage applications from all qualified individuals and specifically applicants from traditionally underrepresented groups – including Indigenous persons, vulnerable youth, newcomers, and persons with disabilities – who may contribute to the continued diversification of our organization.

Pay: From $24.00 per hour

Benefits

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Paid time off
- Vision care

Work Location: In person

📌 Housekeeping Manager (Sidney)
🏢 Haven Spa/Salon at The Sidney Pier Hotel u0026
📍 Sidney